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Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

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1460 results found

  1. Appointment scheduler showing scheduler dates which are marked as Schedule Exception available on the online scheduling option.

    Appointment scheduler showing scheduler dates which are marked "Schedule Exception" meaning not available in our OfficeMate. But the Weave scheduler portal is showing those dates as available for patients to request.

    1 vote
    1 comment  ·  Schedule  ·  Admin →
    How important is this to you?

  2. Ability to make notes on payments

    We really need the option to make notes on payments, something just viewable by office staff and not the patient. Or, we need a way to be able to label payments (fee, balance, deductible payment, other - with the option to type a custom label).

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  3. Admin Portal: Improve PDF Readability for Monthly Phone Analytics Report

    What department are you in?

    Support
    Which Feature does this pertain to?
    Admin Portal
    What area of the Feature?
    Phones Analytics report
    What pain points/suggestions does the office have?
    This office is reporting that when they try to print out the Phone Analytics report (Graphics) for one whole month, the PDF file is not readable because all the information is on one page. They want to be able to see all the information on several pages. They already tried to customize the scale on the page settings and nothing works. They can print any other PDF document with no visual…

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  4. Message Tag for "Pre-Med"

    When a patient responds to confirm their appointment, if they remind us that they need their premed in the same text, it automatically marks them as read and I don't see it. If there was a way to automatically tag anything that says "premed" from the patient, or not mark it as read if it says anything more than just confirming their appointment.

    2 votes
    0 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?

  5. User Role Request: Listen to Recordings without Deletion

    What department are you in?

    Support

    Which Feature does this pertain to?
    Phones

    What area of the Feature?
    User Roles for phones/recordings

    What pain points/suggestions does the office have?
    Office would like a role where the User can listen to recordings but not delete them.

    4 votes
    2 comments  ·  Admin →
    How important is this to you?

  6. A payment portal that we can put on our website so patients can pay their bill anytime.

    We are still holding on to our Rectangle Credit Card processing just so we have the portal on our website. If one company can do it, then all credit card processing should too. Thank you!

    3 votes
    1 comment  ·  Payments  ·  Admin →
    How important is this to you?

  7. Icon showing Received Forms

    We'd love to see an icon next to patient names showing that they have submitted forms. This would be similar to the icon showing that they have sent a message.

    6 votes
    0 comments  ·  Forms  ·  Admin →
    How important is this to you?

  8. Provide access to client email preferences - similar to Text Communication Preferences

    We would like to be able to see/edit email communication preferences the same way we can for text communication preferences. We would prefer that the email has more options than just an all or nothing opt out.

    As an example, we have some clients that have horses stabled in a large facility where the manager handles their veterinary appointments. The owners have no need of recall or appointment reminders, but we still want them to get marketing emails. We would also need to be able to re-enable those clients should they choose to move their horses elsewhere. Thank you!

    1 vote
    0 comments  ·  Email  ·  Admin →
    How important is this to you?

  9. "Office Inquires About Dolphin Integration for Text Writeback into Patient Notes"

    What department are you in?

    Support
    Which Feature does this pertain to?
    Integrations
    What area of the Feature?
    Text Writebacks to Practice Management System
    What pain points/suggestions does the office have?
    Office was wondering if Dolphin was on the roadmap for the text writeback feature to writeback into patient notes.

    3 votes
    0 comments  ·  Admin →
    How important is this to you?

  10. Flag messages in team chat for reminders

    Please make a feature to be able to flag messages in team chat as a reminder to go back to for review

    4 votes
    0 comments  ·  Chat  ·  Admin →
    How important is this to you?

  11. Typo in "Successful" Message When Retrying Failed Fax

    What department are you in?

    Support
    Which Feature does this pertain to?
    Fax
    What area of the Feature?
    s00054605
    What pain points/suggestions does the office have?
    When fax doesn't send and they click "retry" it says Fax successful but she said "successful" is spelled wrong (I wasn't on long enough to get a screenshot).

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  12. "Automated Confirmation Texts for Patient Appointments in Desktop App Scheduling"

    What department are you in?

    Support
    Which Feature does this pertain to?
    Desktop App
    What area of the Feature?
    Scheduling
    What pain points/suggestions does the office have?
    Would like after an appointment is confirmed by a patient via text, for it to send a text to the patient letting them know it has been officially confirmed.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  13. Auto-Remove Tags for New Messages in Threads for Better Workflow

    What department are you in?

    Support
    Which Feature does this pertain to?
    Messaging
    What area of the Feature?
    Tags
    What pain points/suggestions does the office have?
    Wanting to be able to have tags automatically removed after a new message comes into a message thread. That way, they can tag according to the individual message instead of the entire message thread, as it would help with the organization and workflow for the office as they can get very busy and need to know if a specific employee is responding or not based on the tags.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  14. Customization Request: Reminders to Show Dental Hygienist Instead of Doctor

    What department are you in?

    Support
    Which Feature does this pertain to?
    Messaging
    What area of the Feature?
    Reminder Templets
    What pain points/suggestions does the office have?
    This office wants the reminders to show the dental hygienist in the text but when we use "service provider" it just shows the doctor. They could edit the PMS and replace the doctor with the dental hygienist in the schedule of the PMS but they want the option for both.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  15. Voicemail Editing Frustrations: Users Want Re-record Option in Mobile App

    What department are you in?

    Support
    Which Feature does this pertain to?
    Mobile App
    What area of the Feature?
    Voicemail Recording in Media Library
    What pain points/suggestions does the office have?
    Office says they used to be able to click on a recording in the mobile app and click edit, then re-record this file and it would be saved with the same name as the previous file. Now that is not an option and they have to record a new file and give it a new name, or delete the old file and before giving the new file the same…

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  16. "Sales Idea: Custom QR Codes with Embedded Company Logos for Enhanced Marketing"

    What department are you in?

    Sales
    Which Feature does this pertain to?
    Payments
    What area of the Feature?
    Make QR codes a marketing/branding thing.
    What pain points/suggestions does the office have?
    I had an idea for a little feature that might be fun for our customers (and since we’re all-in on generative AI). What if we had payment QR codes that embedded their company logo. We could do something along these lines: https://cybernews.com/tech/stable-diffusion-qr-art-reddit/
    https://civitai.com/articles/376/how-to-create-functioning-qr-codes-using-stable-diffusion-tile-method

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  17. "Branded QR Codes for Payments: Embedding Logos with Generative AI"

    What department are you in?

    Sales
    Which Feature does this pertain to?
    Payments
    What area of the Feature?
    Make QR codes a marketing/branding thing.
    What pain points/suggestions does the office have?
    I had an idea for a little feature that might be fun for our customers (and since we’re all-in on generative AI). What if we had payment QR codes that embedded their company logo. We could do something along these lines: https://cybernews.com/tech/stable-diffusion-qr-art-reddit/
    https://civitai.com/articles/376/how-to-create-functioning-qr-codes-using-stable-diffusion-tile-method

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  18. Feedback on Text to Pay Link Update and Future Alerts

    What department are you in?

    Support
    Which Feature does this pertain to?
    Payments
    What area of the Feature?
    Text to pay link
    What pain points/suggestions does the office have?
    The text to pay link just went through a major update and you now have to fill in the customer info before you get to the apple pay/google pay option. Cx would like apple pay at the top so that it will autofill the customer info with the apple pay info like it did in the previous version of the link.
    Cx would also like to be alerted of future changes…

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  19. "Request for Landscape Mode in iPad iOS Mobile App"

    What department are you in?

    Support
    Which Feature does this pertain to?
    Mobile App
    What area of the Feature?
    Landscape mode for Ipads
    What pain points/suggestions does the office have?
    Office wishes the IOS app had a landscape mode, specifically for the Ipad

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  20. Custom Conditional Logic Needed for Forms Builder

    What department are you in?

    Support
    Which Feature does this pertain to?
    Forms
    What area of the Feature?
    The Forms Builder
    What pain points/suggestions does the office have?
    The office wants it so other part of the forms works like the built-in allergies part. For allergies if you click "no" for "Do you have any allergies?" nothing comes up and it takes you to the next page but if you choose yes it brings up the rest of the options. They want this as something they can set up for other pages, specify the insurance page. We tried to set…

    2 votes
    0 comments  ·  Admin →
    How important is this to you?
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