Skip to content

Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1460 results found

  1. Save the Date option for Cloud9 Software

    Currently there is not a Save the Date option for Cloud9 software. Is this something that could potentially come down the line for this software. A lot of our patients like to add the appt date and time to their calendars as soon as the appt is made. This feature would greatly help with this.

    2 votes
    0 comments  ·  Schedule  ·  Admin →
    How important is this to you?

  2. User cell phone security

    Can employees be restricted to using their cells on weave based on GEO coordinates and/or hours/days of the week?

    1 vote
    0 comments  ·  Data Sync  ·  Admin →
    How important is this to you?

  3. Notes option within text feed

    It would be very beneficial for there to be a "notes" option that appears directly in the text message feed that is only visible to the office staff. We noticed there is a notes option if we click on the patients name and select notes, but it would be very helpful for this option to be directly within the text feed. It saves times and increases productivity to be able to see the patients texts and the offices comments all in one spot.

    2 votes
    0 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?

  4. Ability to add PDF attachment to bulk messaging

    I need to ability to attach a PDF file to bulk text messaging

    2 votes
    1 comment  ·  Text Messaging  ·  Admin →
    How important is this to you?

  5. Move phone tree to an upper position, so it's easier to find in the desktop app.

    We often change on-call physician to another line in our closed IVR, but it's too many steps to get to the phone tree. Would be easier if it was it's own option on the main left-side menu. Thank you.

    1 vote
    0 comments  ·  Phones  ·  Admin →
    How important is this to you?

  6. Request for Image Sharing Feature in Team Chat

    What department are you in?

    Support

    Which Feature does this pertain to?
    Team Chat

    What area of the Feature?
    Messaging

    What pain points/suggestions does the office have?
    Office would like the ability to send/receive pictures in Team Chat.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  7. Restore DOB & Gender Fields in Online Scheduler for Better Demographic Data

    What department are you in?

    Support

    Which Feature does this pertain to?
    Online Scheduling

    What area of the Feature?
    Information Fields

    What pain points/suggestions does the office have?
    In an older version of the Online Scheduler, the fields for DOB and Gender were available for the office to utilize with all appointment request submissions. For optometry offices this provided very useful demographic data, and assisted in prepping for individual appointments (boys and girls tend to wear different styles of glasses). This office does not understand why we eliminated this feature.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  8. Add a way to customize location of checkboxes

    A way of placing checkboxes on a premade picture that either patients or a dental office can mark if they have teeth missing and where etc.

    1 vote
    0 comments  ·  Forms  ·  Admin →
    How important is this to you?

  9. "Request for Integrations Feature: Displaying Appointment Confirmation Status in Weave and Avimark"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Integrations

    What area of the Feature?
    Confirmation status shown

    What pain points/suggestions does the office have?
    Office would like to know if an appointment was confirmed by Weave. With Avimark it does not show that or anywhere in Weave or Weave portal does it show it either for the customer. Even though they do get a text from patients. They would like to be able to see that it did writeback and was confirmed.
    for example office has Avimakr and they used PetDesk for confirmation and Petdesk does…

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  10. Request to Reduce Message Icon Size on Mobile Websites

    What department are you in?

    Support

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Message Icon on mobile sites

    What pain points/suggestions does the office have?
    The office is hoping for a way to make the Message icon smaller on the mobile version of our website. I have a photo example

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  11. "Improve Payment Status Visibility in Desktop App"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Payments

    What pain points/suggestions does the office have?
    This is what the office sent me:
    "For payments that come in through the secure link, is there a way that the color can change when we mark them as posted or a strike through. It’s so consuming in which ones were posted and which are not. I can’t imagine when we have a lot of payments in the future. "

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  12. Customizing Form Display in Kiosk Mode for Onboarding

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    s00089216

    What pain points/suggestions does the office have?
    Have the options to choose what forms/packets are shown when using the Kiosk Mode
    They would prefer for the forms list to either show alphabetical or be able to choose which forms are at the top of the list.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  13. Enhance Form Responses: Highlight Yes/Affirmative Answers for Better Visibility

    What department are you in?

    Support

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Yes / no questions

    What pain points/suggestions does the office have?
    Dr is asking for yes/affirmative resposes to be bolded/italicized or include asterisk, just something to make it stand out from the rest of the list of conditions after the form is submitted

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  14. Form Requests: HIPAA Concerns and Template Customization Needed

    What department are you in?

    Support

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Send to and message template

    What pain points/suggestions does the office have?
    Office wants to have the option to choose which contact she sends the forms to, stating that the software is defaulting to sending forms requests for adult members of household "in care of" parent/HOH/Spouse and that is a hipaa violation. Also cx wants the ability to edit the default template for forms requests, as she states the verbiage is too similar how we present auto reminders

    6 votes
    1 comment  ·  Admin →
    How important is this to you?

  15. ability to email payment links

    Some older patients don't have smart phones and would like get statements through email

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  16. ability to turn off partial pay option

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  17. It would be great to be able have a note attached to a text thread

    It would be nice to add a note regarding the text. A tag is short and sweet, but it does not allow details. I do not find the note section in the contact list useful at all. I would put the note section in that spot where the three dots are. This is available for each texting thread and so the note would be attached to each texting thread instead of only the patient. I am pretty sure that other offices would love this feature.

    3 votes
    0 comments  ·  Chat  ·  Admin →
    How important is this to you?

  18. Title: "Request to Hide 'Optional' Labels in Forms While Keeping 'Required' Visible to Ensure Patient Compliance"

    What department are you in?

    Support

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Recend changes were made so now required and optional
    fields are labeled as such

    What pain points/suggestions does the office have?
    Office states that when patients know something is optional, they more likely opt to not fill it out
    They would like that the "Optional" message be hidden, but asks the required stay visible

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  19. Call-pop remains during phone transfer

    We have two people at our front desk, one person is bilingual. So when our english-only speaking receptionist answers the phone, the call-pop with all of the patient information is available on her computer and the phone she answered. The problem occurs when the person calling in is Spanish-speaking and the call needs to be transferred. If the English-only receptionist answers a Spanish speaking customer, she must transfer or place the call on hold. The call-pop and patient information is lost in this process. The call does not show in recent calls until it is hung up, so the English-only…

    3 votes
    0 comments  ·  Phones  ·  Admin →
    How important is this to you?

  20. Dual Export Options for Form Outputs: CSV & JSON

    What department are you in?

    Sales

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    CSV output of the data in forms

    What pain points/suggestions does the office have?
    Customer would like an option other than pdf for the export of forms. I would personally recommend that we do both CSV and jason.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?
1 2 … 34 36 38 … 72 73
  • Don't see your idea?

Legacy Desktop App

Categories

Feedback and Knowledge Base

(thinking…)