Desktop App
1459 results found
-
QR option for reviews
A QR code option for reviews would be a great addition for review options for those patients that don't have a google or facebook acount and or can't remember login credentials. We feel this would be more patient friendly
3 votes -
User Role Request: Listen to Recordings without Deletion
What department are you in?
SupportWhich Feature does this pertain to?
PhonesWhat area of the Feature?
User Roles for phones/recordingsWhat pain points/suggestions does the office have?
Office would like a role where the User can listen to recordings but not delete them.4 votes -
"Support Team Suggests Read-Only Access for Team Members in Text Threads of Desktop App"
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Text threadsWhat pain points/suggestions does the office have?
The office is wanting those with the team member role to only have a “read-only” access instead of being able to delete things such as message threads.2 votes -
feature request
I'm confused why the weave app is computer specific?? At our office we desk share so when I log in at a different desk all my customizations for the text messaging are those of the person who first signed into weave at this station. So I can't see messages that are in fact tagged to me, verses seeing my co workers.?? Why even have separate logins then? Is there any way to make the app be specific to the person who signed into the app? Finger crossed this is one reason we looked at switching to weave in the first…
3 votes -
Restrict access to listen to recorded calls
I would like the ability to restrict who can listen to recorded phone calls to a singular role. We don't want our site leads to have access to that but we want them to be able to do everything else.
1 vote -
show events blocks in the schedule on the app
We use Dentrix. The mobile app should show events and lunch blocks in the schedule on the mobile app. Right now it just looks like an opening. there is no way for someone looking at the app to see that an appt is blocked for something other than a patient.
2 votes -
"Enhancement Request: Password-Protected Messaging via Weave for Patients"
What department are you in?
SupportWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
ImprovementWhat pain points/suggestions does the office have?
Cx wants to send password protected to our patients through weave?2 votes -
MFA Request for Mobile App Security Compliance
What department are you in?
SupportWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
SecurityWhat pain points/suggestions does the office have?
Office just purchased and signed a new cyber insurance policy for their practice that states all practice software needs to be MFA enabled and was hoping weave could provide the MFA layer to the app.2 votes -
Icon showing Received Forms
We'd love to see an icon next to patient names showing that they have submitted forms. This would be similar to the icon showing that they have sent a message.
6 votes -
Need ability to do an email campaign with parent company to get database info from subcompanies
Want to create mass email campaign for my two companies that are controlled by a parent company but currently need to create campaign for each company since parent company doesn't have this feature.
1 vote -
"Integrations: Verifying Patients with Meritain Health Insurance (Aetna)"
What department are you in?
SupportWhich Feature does this pertain to?
IntegrationsWhat area of the Feature?
Support Meritain Health InsuranceWhat pain points/suggestions does the office have?
Office would like to be able to verify patients who use Meritain Health Insurance (under Aetna umbrella).2 votes -
Customize the order of Weave home page icons
It would be convenient if each user could custom-rearrange the icons on the desktop's home screen, with their most-used ones at the top or on one side. (for instance, payments would be the first one because i use it the most often; then next in line would be messages).
2 votes -
Customer Feedback on SMS Writebacks for Dental Specialty Software Integration
What department are you in?
SalesWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Text Writebacks to Comm LogsWhat pain points/suggestions does the office have?
A two office recently signed up for Weave and has stopped moving forward because of SMS Writebacks to the comm log in Dolphin. (Orthodontic)
Passing this feedback along because most of my experience at Weave has been working specifically with Dental Specialty offices. Curious if Writebacks to our Specialty Softwares is something worth exploring. It was something we heard a lot, especially with the high dollar amount value of procedures…2 votes -
Enable the Birthday field by Default
When setting up a new contact it would be nice if the Birthday field was already enabled by default rather than having to click "+ Add Field" and selecting birthday to add it to their information.
1 vote -
Note field on Contacts
Please add a note field when creating / editing a contact. Sometimes its nice to have notes about a patient before calling / texting them. Things like preferred name vs legal name, pronouns, etc.
4 votes -
Request for SMS Templates Feature in Mobile App from Support Office
What department are you in?
SupportWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
MessagesWhat pain points/suggestions does the office have?
Office is requesting that the SMS templates feature be added to the mobile app.2 votes -
Mobile App Payment Functionality for On-the-Go Professionals
What department are you in?
SupportWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
PaymentsWhat pain points/suggestions does the office have?
hvac company, not a dentist or in the office type, is always on the go and would like to have the payments on mobile app so he can send text to pay to clients right when he is finished.2 votes -
"Ortho Office Seeks Efficient Digital Form Solution with PMS Integration"
What department are you in?
SalesWhich Feature does this pertain to?
FormsWhat area of the Feature?
Auto Reminders / Auto RecallsWhat pain points/suggestions does the office have?
I spoke with an Ortho office that is looking for a solution for their digital forms. They'd like to include their patient forms in their reminder texts, but would also love it if it could scan their PMS (Dolphin) to see if this is a new patient or check to see if they have recently filled out a form so they're not sending unnecessary forms to patients and getting duplicates…2 votes -
Stay logged into app
The app (desktop and mobile) automatically logs users off. PLEASE make a way where we stay logged in so we don't have to keep logging in throughout the day to check messages. We don't have time to keep logging in!!
1 vote -
Download Communication Data
We need to be able to download this patient communication in some form into our system. As a zip file, or something like that. If Weave ever goes out of business, or we switch providers, we lose all of this vital communication between us and our patients. This is actually a critical update that needs to happen ASAP.
1 vote
- Don't see your idea?