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  1. Call Park Requests

    I would like to suggest a ring back option when a person is placed on hold. Many times we get busy and the person on hold gets overlooked. I really feel that would benefit our patients and our staff.
    Thank you!

    120 votes

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    Added to Backlog  ·  42 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Sound Notifications

    PLEASE we need sound notifications for text and especially chat! When we are busy working, in our software up front, or in with a patient, we have no idea that the pop-ups are there! This in an incredible source of frustration for us & for many other offices that we have talked to

    83 votes

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    40 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Auto-text for Pre-med

    It would be great if you could find a way that your system would recognize patients that required a pre-med and then would send and auto text to them.

    68 votes

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    Added to Backlog  ·  16 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Automated phone call reminders

    It would be nice for patients to have the option for an automated phone call appointment reminder.

    58 votes

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    Added to Backlog  ·  18 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Recognition of mobile numbers in any category

    I've been manually transferring all numbers to the mobile section because when creating a new patient file it defaults to the home number space. If Weave could recognize a mobile in any space that would make this transition much much more smooth! -Thanks Sam

    32 votes

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    Added to Backlog  ·  1 comment  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 23 votes

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  7. download call recordings

    download call recordings

    14 votes

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    Added to Backlog  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Sending a Fax

    Good afternoon! I would like to suggest a fix for a reoccurring problem; incoming telephone call interrupting the preparation of a new fax, i.e., if the telephone is answered while preparing a new fax, all of the information that has been typed into the fax will be lost and you have to start all over. Your consideration to this is very much appreciated!

    10 votes

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    Added to Backlog  ·  1 comment  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Online Scheduling Demographic Additions

    Having online appointment requests enter date of birth, address, and insurance when scheduling

    8 votes

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    Added to Backlog  ·  3 comments  ·  Schedule  ·  Flag idea as inappropriate…  ·  Admin →

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  10. LIVE CHAT via office website

    I am signing up for the BETA trial. I think it is great that widgets will be available on office website for patients to access for New patient contact. I would REALLLLY would like to see Weave advance into providing LIVE chat directly from websites for new patients.

    8 votes

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    Added to Backlog  ·  2 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Move Bday notifications to the ALL tab rather than actionable

    Our bday text messages fill up our actionable texts daily and I think it would be a better use of our time to have it appear in the "all" tab rather than "actionable". If a patient responds to it then it appears in the Actionable anyway and then we can send them some birthday emojis!! :o)

    1 vote

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    Added to Backlog  ·  0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Logo removal from forms

    The forms portal is not allowing me to remove the logo from branding setup. Please fix.

    1 vote

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    Added to Backlog  ·  0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  13. React with "like" or an emoji to messages on Team Chat

    We want to "Like" or react with an emoji to a specific message on the team chat lines.

    1 vote

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  14. Send forms to multiple recipients

    Forms need to be more interactive, such as sending in bulk to patients. Right now you have to send each one individually which is not even close to being ideal. If i have to send a reminder to 40 patients it's way to time consuming. Also an app for i pad i hope is coming soon?? The goal with forms was to go as paperless as possible and we even purchased 4 new i pads that we can't use.

    1 vote

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    Added to Backlog  ·  1 comment  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

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