I would like to suggest a ring back option when a person is placed on hold. Many times we get busy and the person on hold gets overlooked. I really feel that would benefit our patients and our staff.
Thank you!

PLEASE we need sound notifications for text and especially chat! When we are busy working, in our software up front, or in with a patient, we have no idea that the pop-ups are there! This in an incredible source of frustration for us & for many other offices that we have talked to

It would be great if you could find a way that your system would recognize patients that required a pre-med and then would send and auto text to them.

It would be nice for patients to have the option for an automated phone call appointment reminder.

I've been manually transferring all numbers to the mobile section because when creating a new patient file it defaults to the home number space. If Weave could recognize a mobile in any space that would make this transition much much more smooth! -Thanks Sam

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Good afternoon! I would like to suggest a fix for a reoccurring problem; incoming telephone call interrupting the preparation of a new fax, i.e., if the telephone is answered while preparing a new fax, all of the information that has been typed into the fax will be lost and you have to start all over. Your consideration to this is very much appreciated!

Having online appointment requests enter date of birth, address, and insurance when scheduling

I am signing up for the BETA trial. I think it is great that widgets will be available on office website for patients to access for New patient contact. I would REALLLLY would like to see Weave advance into providing LIVE chat directly from websites for new patients.

Our bday text messages fill up our actionable texts daily and I think it would be a better use of our time to have it appear in the "all" tab rather than "actionable". If a patient responds to it then it appears in the Actionable anyway and then we can send them some birthday emojis!! :o)

The forms portal is not allowing me to remove the logo from branding setup. Please fix.

We want to "Like" or react with an emoji to a specific message on the team chat lines.

Forms need to be more interactive, such as sending in bulk to patients. Right now you have to send each one individually which is not even close to being ideal. If i have to send a reminder to 40 patients it's way to time consuming. Also an app for i pad i hope is coming soon?? The goal with forms was to go as paperless as possible and we even purchased 4 new i pads that we can't use.