Legacy Desktop App
1460 results found
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Exploring API Integration with Weave for Asana and Trello
What department are you in?
SupportWhich Feature does this pertain to?
IntegrationsWhat area of the Feature?
API/iPaaS Platform system with WeaveWhat pain points/suggestions does the office have?
Working with a potential customer at a show, he wanted to know if we're looking at providing an API connection to pull information from Weave to send to Asana and Trello. He mentioned iPaaS Platform systems and the fact that we're already cloud-based. He's curious if that's something that we're looking at providing in the future.2 votes -
Inactive status patients need reminders too please and thank you ;)
We are an orthodontic practice who have many "inactive status" patients who call years after because of a broken or lost retainer who need to come in one time for an appointment and their status is not changing but they still need to get reminders of their appointments. We would also like the option of looking them up if we want to. Why is the option to toggle it on and off if we can't see them either way? :(
1 vote -
LEGAL ISSUE
As of right now, there is a LEGAL issue which has been created from me transferring over to weave. I currently cannot use any of my consent forms. There is no functionality for the doctor to edit a field (i.e. put the procedure being done) then having the patient sign. The suggestion that was provided was I have the patient sign and then sent to me for review/edit. This is ILLEGAL. I cannot edit fields once the patient has signed. This is with literally every and any contract in the United States. I already had some patients question me why…
1 vote -
Track individual sent messages
Have a screen where you can see all your personal sent texts. I work with multiple people in a doctors office and when trying to reschedule appointments within multiple time slots it's hard to find my own texts in chronological order. Yes I could search their individual name but I wouldn't be able to see what time slot I offered to the previous person etc.
2 votes -
Notification for separate Parents
I believe the feature for children notifications is underwhelmed.. i see it being beneficial for both parents to receive their children's appointment reminders, notifications, etc. Say example the parents are divorced, if only one parent is listed on the account for the children how would the other parent be in the loop? This seems to be somewhat of a flaw.
1 vote -
Customize family module for communication purposes
The family module currently pulls according to what it shows in the office's PMS but sometimes the family will want a different person named as the Person of contact on behalf of their family. It would be wonderful if we could customize their family module in Weave! Especially so that when sending forms on behalf of a dependent through the patient profile you can influence who will actually be sent the link.
1 vote -
Feedback Forum
to be able to login to feedback forum without having to post an idea first. That is a great way to keep customers coming back to check status and see other updates.
1 vote -
Calendar/notes
To have personal Calendar on Weave desktop app to be able to put in appointments or upcoming events. Also would like a "notes" bubble for us to put in needed info by each login
1 vote -
time stamp in eaglesoft
Eaglesoft Time stamp date as to when appointments are confirmed/cancelled
1 vote -
More Departments
Can we increase the number of Departments to 10? We are maxed out at 7 and need to add 2 more.
1 vote -
Add Specific Patient Selection to Desktop App's Bulk Messaging
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Filtering for Bulk Messaging in the ScheduleWhat pain points/suggestions does the office have?
We are able to select specific patients we want to send a bulk message to through the mobile app, but on the desktop app you can only filter by status, practitioners, operatories, and data sources.
It would be beneficial to add the option to select specific patients on the desktop app as well rather than using the mobile app2 votes -
Caller ID Confusion: Separate Personal and Work Numbers for Accurate Patient Identification
What department are you in?
SupportWhich Feature does this pertain to?
PhonesWhat area of the Feature?
Patient NumbersWhat pain points/suggestions does the office have?
The office has multiple groups of Patient that share the same work place and as such when they call in the caller ID is showing the wrong Patient. They want the options to have caller ID pick only from Personal or Work in Denrix2 votes -
Auto delete landline text notifications ("Send failed: destination does not accept texts - check the number and try again")
Our messages get so bogged down with auto replies like this. Then it takes our office staff 10+ min just to sort through the auto replies for the day and delete them. There's never a single one that i wish to keep for any reason. Mostly telemarketers and banks trying to get me to borrow money as a business owner. I would love to auto-archive these message to save our staff time/sanity during their day. As our practice grows it just gets worse.
1 vote -
Allow online scheduling to show certain times for certain appointments
When they select an appointment type, it will only show them appointment time slots for that type. Allow us to modify what appointment times are available for certain appointments.
1 vote -
Using schedule link for bulk and individual txt msgs
We would like to use the schedule link in bulk texting and individual text.
1 vote -
Prevent Sync Errors: Restrict Special Characters in Forms for OfficeMate Compatibility
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Syncing/Answer Field catagoriesWhat pain points/suggestions does the office have?
Office has OfficeMate, and also a few customers that accidentally put things in wrong answer fields (like phone number in middle name field), and would like to make it so special characters cannot sync to OfficeMate in wrong field, as it completely messes up Officemate/makes them unable to use Officemate (according to office).2 votes -
Request for Temporary User Setup Without Personal Emails
What department are you in?
SupportWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Adding UsersWhat pain points/suggestions does the office have?
They want to set up temporary users and not have to use their personal email.2 votes -
Bulk Payment Reminder Feature Suggested for Desktop App
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
PaymentsWhat pain points/suggestions does the office have?
Office is suggesting that we implement a feature where they can send a bulk reminder text to patients for payment links instead of having to do it one by one.2 votes -
In-App Notice for Poor Internet Connection to Aid Users in Diagnosing Call Quality Issues
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Top of interface of the desktop app (and maybe mobile app, if feasible)What pain points/suggestions does the office have?
Like many apps, it would be helpful to customer to have an in-app notice when the internet connection is poor and affecting app/phone usage. Doing so can help them connect understand that the call quality issues they're experiencing is tied to network performance and not hardware issues.2 votes -
Title: Support Dept struggles to access full list of Wellness Form returns due to page limit in portal.
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Wellness Forms: not Digital FormsWhat pain points/suggestions does the office have?
Found in Portal<Customers<Wellness Forms, they cannot see more than 30/a couple pages of the returned Wellness Forms, and they see over 80 patients a day, so they aren't able to see all the returned Wellness Forms.2 votes
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