Skip to content

Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1460 results found

  1. Impromed: Have clients phone numbers update in weave faster.

    We have it where a client will update their number when they drop off their animal to be looked at. We update it in ImproMed but weave doesn't update that client's number until overnight, so when their animal is ready to be picked up later that day we cannot text them like we would like. It would be great for modified and new phone numbers to update faster in weave.

    2 votes
    0 comments  ·  Data Sync  ·  Admin →
    How important is this to you?

  2. Fix the scheduling campaign times.

    When I try to schedule a campaign for next year, I get the message that says "campaign can't be schedule it for a past date".

    2 votes
    0 comments  ·  Email  ·  Admin →
    How important is this to you?

  3. More info on Appointment Requests

    It would be very helpful if we had a tab on appointment requests for patients to input additional information, other than their phone number and email address. If we had a tab where patients could input what insurance they have, we could avoid cancelling appointments, and scheduling errors.

    2 votes
    0 comments  ·  Schedule  ·  Admin →
    How important is this to you?

  4. Recover deleted voicemails

    I would like to be able to recover or listen to deleted voicemails.

    17 votes
    1 comment  ·  Phones  ·  Admin →
    How important is this to you?

  5. Patient Balances from CrystalPM

    Please Program WEAVE to pull Patient account balances from Crystal Practice Management. Thanks. DJ

    2 votes
    1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  6. Custom List option

    There should be an option to create more than the preset lists on Weave. Specifically to have one "quick fill" list that is for hygiene only and an additional "quick fill" for the dentist treatment.
    In addition to this, there should be a method to upload unscheduled treatment into this "Doctor Quick Fill"

    6 votes
    1 comment  ·  Lists  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  7. Allow searches in admin portal in message queue

    Please allow searches on the portal, e.g.; search for Joe Smith in message queue to see all his messages.
    Also the sort function doesn't work.

    2 votes
    Started  ·  0 comments  ·  Desktop Client  ·  Admin →
    How important is this to you?

  8. Have Desktop app clear cache regularly on its own

    I've noticed that clearing the cache seems to be the recommendation for several recently-reported problems. Maybe that should be something that happens automatically every so often, so it doesn't have to be done manually(?). (Idea as given by client)

    2 votes
    0 comments  ·  Desktop Client  ·  Admin →
    How important is this to you?

  9. Overdue patient filtering

    Please allow filtering of the overdue patient list by location and patient status. We have a long list of patients from both offices merged into one and some have rejected treatment, or are not in active treatment. If we could filter patient status, we would more easily work through the list without having to look up each and every chart.

    4 votes
    0 comments  ·  Lists  ·  Admin →
    How important is this to you?

  10. Phone Tree Report

    Would it be possible to have a report in the phone analytics that was broken down by options in the phone tree? For example, it showed the amount of calls that went to Option 1, how many of those were answered and how many were missed.

    11 votes
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  11. Move Bday notifications to the ALL tab rather than actionable

    Our bday text messages fill up our actionable texts daily and I think it would be a better use of our time to have it appear in the "all" tab rather than "actionable". If a patient responds to it then it appears in the Actionable anyway and then we can send them some birthday emojis!! :o)

    1 vote
    Added to Backlog  ·  0 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?

  12. Payments Integrate with Avimark

    On behalf of Bonners Ferry Veterinary Clinic, s00300004. We process a ton of credit card transactions a day. Having a Payments feature that integrates with Avimark is crucial so we can balance accounts and print detailed receipts. Can this please be put on the timeline?

    3 votes
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  13. Credit Card payments during hours of operation

    Hello,
    Regarding Credit Card Payments:
    When we receive credit card payments from our patients after hours it is difficult to reconcile our bookkeeping/accounting.
    Would it be possible to put a request into the software development team that when credit card payments are made after business hours, say 5 pm, that they will be credited to patients account next business day?
    I am sure other offices are having the same issue and would benefit from this change.
    Please note offices have different operation of hours and close at different time. If we can set our own time that would even better.

    …

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  14. Missed Call Analytics Days of the Week Report

    I am going through the call analytics and noticed that we are missing an extraordinary number of phone calls comparing each successive month this year. Each month since the beginning of the year, it appears that we are progressively missing more calls to a staggering point of about 60% missed calls to 40% answered in July. For comparison, it was the complete opposite in February with 60% answered to 40% missed. I am trying to determine when we are missing most of these calls through the reports, but it only gives me the time of day when we are missing…

    1 vote
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

  15. Covid Screening Form

    On the Covid Screening form, it would be great if all the words were black, but if they answered YES to any questions, the YES would be in RED!!! to make it stand out

    1 vote
    0 comments  ·  Forms  ·  Admin →
    How important is this to you?

  16. Ability to update billing email address on portal

    I'd love the ability to edit my billing email address. It should be a clickable/editable field in the Account/Billing section. Instead I need to call and speak with someone, spending both your time and my time on something that could be a quick click.

    2 votes
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  17. Customize Homescreen on Weave App

    It would be very helpful to allow us to customize the dashboard in the following ways:
    1) Allow us to re-order where the "mini apps" (phone, messages, email, Patients, etc.) are located
    2) Allow us to color code each mini-app (Green for phone, Blue for text, etc.)
    3) Allow us to hide/show the mini-apps we use/don't use (I don't personally need "Lists", "Analytics", "Payments", "Recovery Kit", "Email" to be on my dashboard taking up real-estate)

    I did a mockup so you can see what I mean.
    https://www.screencast.com/t/yJCkLvR2N

    4 votes
    0 comments  ·  Desktop Client  ·  Admin →
    How important is this to you?

  18. Previous Automated Messages Purged

    I would love a feature where you could purge automated messages from a previous year so when looking at a patient's messaging history, it is more streamlined.

    1 vote
    0 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?

  19. User role with limited access to Reviews section of the desktop app

    Creation of a user role without access to the reviews section of the desktop app for office staff such as front desk employees

    1 vote
    0 comments  ·  Desktop Client  ·  Admin →
    How important is this to you?

  20. Appointment Reminder

    Please enable the appointment reminders to auto-fill the location address depending on which office they go to with an "Address" pre-fill button. For example, if a patient has an appointment at office A, if will auto-fill that locations address. If the patient has an appointment at office B, it will auto-fill that address. That way I don't need to create a separate appointment reminder for each location.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?
1 2 … 52 54 56 … 72 73
  • Don't see your idea?

Legacy Desktop App

Categories

Feedback and Knowledge Base

(thinking…)