Skip to content

Legacy Desktop App

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1460 results found

  1. update payout page

    Please try to make the payout page more user friendly with date transaction was done and when payout reached the bank not the intiated date - the lower half of the payout page is the only useful section - it would be great if it could be closer to the top.

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  2. multiple recipients for payment notification emails

    Please update Weave so that multiple email recipients can be added to the Weave payment notification emails

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  3. Software Improvements

    Hi, I have a few ideas:
    -We have an in house membership plan...can you please include that as a type of insurance so that it shows up in the patients' profile?
    -Is there a way that communication can be tracked or documented automatically into our software management program (Eaglesoft)?
    Thanks!

    2 votes
    How important is this to you?
  4. Downloading Voicemails

    There are voicemails in the general voicemail box, they are wanting to save the voicemails onto the desktop of the computer as a mp3 file for training and legal purposes

    1 vote
    0 comments  ·  Phones  ·  Admin →
    How important is this to you?
  5. Clinical Schedule Access only

    Add user type that is clinical, schedule access only from the mobile app.
    One hygienist pointed out that she sees analytics and other info that she doesn't feel she needs or wants access to.

    2 votes
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?
  6. Use Office # for OTP verifications.

    We used to be able to use our office number for OTP verifications. It was super convenient. It made it easy for us to use 2 step authorization for business accounts without needing to use our personal numbers. It has stopped working. Your tech tells me it just doesn't work. We would like to use it again.

    2 votes
    How important is this to you?
  7. sublist to a quickfill list

    a list for prophy
    a list for fillings
    a list for crown
    a list for dentures
    a list for implants and so on

    1 vote
    0 comments  ·  Schedule  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  8. Standard primary fields for Physical therapy vertical

    Level of pain; Number of pain sites; Impact on quality of life, duration of symptoms; occupational markers; behavioral markets.
    Customer wants to do clinical studies on this data gathered from forms; could forms provide standardized primary fields that a customer could draw on to make their own reports?

    1 vote
    0 comments  ·  Forms  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  9. Refunds from app

    It would be very helpful to be able to issue refunds through the weave app and in cases where they did not pay with a card initially or want it refunded to a different card.

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  10. Transfer calls from app to office phones

    Please give the IOS & Android app the ability to transfer calls. I do not have an office phone to set up at home and I cannot transfer calls on my cellphone through the app.

    3 votes
    0 comments  ·  Phones  ·  Admin →
    How important is this to you?
  11. New Filter Options

    Dear product,

    1. Will we ever expand email marketing filters beyond the types we have now? AKA will we ever include operatories, practitioners, locations?
    2. Will we ever expand the 'scheduled' section to include more than the times it has now? (most people I've talked to really want to be able to send a message to all patients scheduled for that day including those who haven't been seen yet, similar to our bulk schedule SMS feature)
    1 vote
    0 comments  ·  Email  ·  Admin →
    How important is this to you?
  12. Tip

    It would be great to have a function where clients would be able to leave a tip for services.

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  13. Payments

    Hello! I was chatting with Sadie on the chat and asking about some options on payments.

    She mentioned that there is no direct integration of the payments with Open Dental. It would be awesome if as soon as we took the payment, it would show up in the patient account on Open Dental. I was hoping to make a recommendation that that integration would be really helpful!

    Also, (and I am really new to this whole system so forgive my newness) it may also be really helpful if the system would for us to make the payment directly from the…

    4 votes
    2 comments  ·  Payments  ·  Admin →
    How important is this to you?
  14. Appointment date and time in Bold

    Can you please make the appointment date and time in bold! Thank you

    1 vote
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  15. Refund Payments show in Net Total

    When processing a Stripe credit card refund through Weave, it is very hard to keep the accounting aspect of it straight. When a report is opened in Invoices /payments I would expect to see the refund that was deducted on the Net total. Also, have it deducted from the Net total the day it was refunded, not the day the payment was originally taken.

    4 votes
    1 comment  ·  Payments  ·  Admin →
    How important is this to you?
  16. Payments Portal New Column Request

    On the payouts list under Payments, Payouts (see attached sample report), PLEASE, PLEASE, PLEASE add a column for the Fees and one for the Net Deposit. I'm a bookkeeper and have the Gross Deposits but need to subtract the fees from each credit card deposit. It takes far too long to open each deposit to get this information.

    Having this report would help bookkeepers want to promote Weave to other clients. As this report is now, I would not recommend Weave to any of my clients as this report alone severely increases the time it takes to complete

    Thank you…

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?
  17. Patient names on messages

    It's very confusing when you call a patient or receive a message from a patient and the message doesn't have the correct name on it. For example I called my daughter in law this morning and the message has my 3 year old grand son's name on it. Other times is has a completely different name on the message that's not even related to the family!

    1 vote
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  18. Deleting a photo

    So, I am the office Manager at the Niles Vision Clinic. I up-loaded a photo to my account, thinking that I can delete it. But you can't delete a photo. You can only re-place it. I think it would be good, to be able to delete a photo if need be.

    2 votes
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?
  19. Patient Reports

    I love the Weave aps an all that can be done within your program. I would love to see the program adopt a system that we can pull reports of patients that have unscheduled treatment or people that have cancelled and need to reschedule. We used Dental Intel before Weave and they had a great report system. Thanks

    2 votes
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?
  20. email a statement with a text to pay link

    Be able to send a statement with a link to pay through email.

    4 votes
    Planned  ·  3 comments  ·  Payments  ·  Admin →
    How important is this to you?
  • Don't see your idea?

Feedback and Knowledge Base