Desktop App
1459 results found
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Avimark Online Scheduling Deepened Integration
Please consider fully integrating with Avimark software. Currently, it is not linked to our clinic's schedule. Integration would make the online scheduling feature more user friendly.
1 vote -
appointment types
It would be wonderful if ALL of our appointment types would show when we are making our appointment reminders. Right now, if we have a new appt type that has not been scheduled it does not show. We have to remember when we schedule that type of appt and then go into our reminders and add that type to the reminder. Seems a bit backward. If we know that appt type should get a certain reminder we should be able to choose it even if we haven't scheduled anyone for it.
1 vote -
Team Chat: Mark as Unread
It would be helpful if a team member could read a message, then mark it for follow up. Sometimes we just don't have time to take action before many more messages come through, and then we have to sift through the messages to find the ones that need action.
4 votes -
Forms link in Message Templates
include the forms link into message templates. Would make it easier and faster!
1 vote -
Appointment notes
Would be nice to able to see appointment notes that are on the patient's appointment through Eaglesoft. For example our computer system is down and that we can do confirmation from Weave but unable to give any information that is on the appointment to the patient like copayments, coming early for the appointment time, etc.
1 vote -
Choose folder for insurance verification reports
I'd like to be able to save insurance verification reports to the folder of my choice in the Dentrix Document Center, rather than defaulting to "Patient Insurance Information".
5 votes -
payment solution
can you integrate the stripe dashboard with the app and take advantage of the NFT feature on the new iphones/google phones so we can process payments manually or by tap?
1 vote -
Canceled appointments
Need Crystal PM to be able to map canceled status for appointments
2 votes -
User cell phone security
Can employees be restricted to using their cells on weave based on GEO coordinates and/or hours/days of the week?
1 vote -
Move phone tree to an upper position, so it's easier to find in the desktop app.
We often change on-call physician to another line in our closed IVR, but it's too many steps to get to the phone tree. Would be easier if it was it's own option on the main left-side menu. Thank you.
1 vote -
2 votes
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allow a photo or logo to be included in review request so client knows who we are
allow a photo or logo to be included in review request so client knows who we are example
7 votes -
Add a way to customize location of checkboxes
A way of placing checkboxes on a premade picture that either patients or a dental office can mark if they have teeth missing and where etc.
1 vote -
Clarify Form Builder Preview to Prevent Submission Confusion
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Form Builder where you can preview all of the forms.
What pain points/suggestions does the office have?
One office was pretty confused on how to have patients fill out forms. They thought they could click on the form in form builder and have the patient fill it out there. If you go through the form you are actually able to fill in the boxes and submit the form and it tells you that the form has been submitted successfully, but then the…2 votes -
Online Scheduler
Hi! We are currently working with Compulink EHR and it has stopped communicating with Weave. For example, Weave's online scheduler is showing every appointment time available for patients to request; however, we have a full schedule of patients and these time slots are no longer available. We are hoping that once a patient schedules an appointment that Weave will take away these times as "available" so patients are not requesting these specific times and being disappointed when the times are not available!
2 votes -
ability to email payment links
Some older patients don't have smart phones and would like get statements through email
1 vote -
1 vote
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"Request for Proactive Notification System for Sync App Downtime and Errors"
What department are you in?
SupportWhich Feature does this pertain to?
Sync AppsWhat area of the Feature?
Integrations and downtimeWhat pain points/suggestions does the office have?
I hear this request often, especially with escalations
The office would like a notification system with the Sync app. meaning if it disconnects or goes unhealthy or has errors, they'd like to be notifed. Rather then them having to find something wrong (like a patient gettings texted the wrong time) then call into weave and find out it's disconnected.
They want us to be proactive in contacting them over issues with…2 votes -
Improve sync time to weave when updating open dental
Right now it takes about 10 minutes for information entered into Open Dental to sync and be available in Weave.
For example, if I add a new patient John Smith to open dental, I have to wait 10 minutes to see them pop up in Weave. I would like to send them a digital form immediately but can't because I have to wait for Weave to sync.
The same goes for entering a patient's insurance information in Open Dental. Have to wait 10 mins for it to show up in Weave. Same with phone number, email, or any other piece…
2 votes -
"Request for Insurance Claim Management Services in Weave's WIV Feature"
What department are you in?
SupportWhich Feature does this pertain to?
WIVWhat area of the Feature?
ClaimsWhat pain points/suggestions does the office have?
User/office would like to see Weave offer insurance claim management services/options in addition to verification.2 votes
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