Desktop App
1155 results found
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Detailed Missed Calls Report
Detailed breakdown of missed calls. Right now under phone analytics it just shows a percentage of how many of your total calls are missed. We would really like to know the breakdown of that percentage. Like what extensions are missing the most calls.
5 votes -
Deleting a photo
So, I am the office Manager at the Niles Vision Clinic. I up-loaded a photo to my account, thinking that I can delete it. But you can't delete a photo. You can only re-place it. I think it would be good, to be able to delete a photo if need be.
2 votes -
Patient Reports
I love the Weave aps an all that can be done within your program. I would love to see the program adopt a system that we can pull reports of patients that have unscheduled treatment or people that have cancelled and need to reschedule. We used Dental Intel before Weave and they had a great report system. Thanks
2 votes -
Integration with Impromed - Phone Numbers
Within Impromed software, the integration is pulling the phone numbers from the Patient File versus the Client File. This ends up with sometimes pulling the wrong number to text and then the integration is no longer useful for this feature.
2 votes -
Voice Mail Audit
As a Practice Mgr. I would like some type of ability to check on VM that are left at different departments are being listened to / worked timely and no setting for hours upon hours. Some type of report etc....
2 votes -
Paging adapter (algo 8301) support
I would like to see official support for a paging adapter (we have the Algo 8301 per Weave's recommendation a few years ago) so that we can keep using it without difficulty.
3 votes -
Symplast Integration & Copy/Paste Feature
Hi - our office is in desperate need to add a copy-paste feature into Weave. Can we have the developers take a look into this and possibly create this feature for the desktop app and the mobile app as well.
We are also working with Symplast - our Patient Management Software (PMS) and they have sent out to Weave a porting request (I believe) to integrate Weave's application into their application. They are ready to go and have your services work with theirs but they have been waiting on you for a couple months.
Please let me know the status…
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Thank you, and we look forward to working with you in the future.
-Your Friends at Weave.
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Unsubscribed Emails
There needs to be a way to see the list of unsubscribed individuals, so that we can remove their e-mails from our system. It doesn't make sense for it to tell me how many unsubscribed if I have no way of removing them.
85 votes -
AVIMark Integration Improvements
I was just on a call to get my integration set up along with all the appt and recall reminders and online scheduling. After seeing the exacts, I am not able to move forward.. My current reminders/recalls/scheduling is fully integrated and even though the platform isn't as user friendly for me, it is better for my clients. Sending clients a "you are due for an appointment please schedule" but not being able to tell them what all they are due for to schedule it accordingly without sending 6+ text messages/emails is not ideal. Please let me know when the FULL…
4 votes -
manual sms templates hub
A manual SMS template 'hub' where all manual text templates can be accessed quickly and edited easily, much like the automated sms templates are reached, instead of having to pull up a thread or new message to access the templates.
2 votes -
Quick fill needs
I just got the training on Quick fill list, I have a suggestion regarding this, when you have multiple providers and length of time frames for treatments this really doesn't work. If there was a way to put which room and time units needed it would help tremendously. It would pull the correct info on openings.
2 votes -
Audio Downloads
Please provide a feature with the possibility to download specific date ranges for call records with audio downloads.
2 votes -
Birthday search
I would like to be able to search patients by birthday. I would like to know who in the next month is turning 1 so I can either send a text, email or physical card(if they have turned off msg). Later, I would like to search for 5 year olds and send a happy bday/reminder its time to see us again.
1 vote -
Schedule tab messaging
Hello! When using the scheduling tab to edit and send out a group text for a specific day, it did not update the date as it should have. I selected to add in the patient's first name and the date and time. However, it sent out the current date on every text. When i save my template, it shows the date as "[date time]" or whatever it says when you select it. When i returned to my template to see what had happened with sending out the wrong dates to every patient, it showed that it had changed that [date…
1 vote -
Font size for age 50+ eyeballs
I’m a 52-year-old doctor and like many people my age have a little bit of early presbyopia
I would think your app has a lot of people using it that are not always in their 30s and 40s
could you please find a way to increase the font size on the app. it’s a pretty serious issue for those of us who don’t have the younger eyes that we once had
thanks so much
Steven Mobley Md
Hello Dr. Mobley,
We received your email and would be happy to assist, I totally understand the font size being a problem. I…
2 votes -
Need to be able to delete call recordings!
Admin should be able to delete individual (or all) call recordings from the portal. There could be a double security check to allow this. Thanks!
1 vote -
Create your own customized message when sending forms
Please add an option for a way to edit the auto-populated message when sending a form, either via email or text. Thank you! Megan @ Family Dentistry of St Peters.
1 vote -
Ability to differentiate between pt vs insurance payments
Insurance payments are made by virtual credit cards. it would be nice if inside the weave payments admin site if it could differentiate between a patient payment and an insurance payment. Maybe a button during the charge process that we could click for insurance so we don't accidentally refund the insurance company instead of the patient.
2 votes -
Dentrix--> More info / Click to dail
1) In Dentrix: Integrating a 'oneclick dial' to the "more info button"
2) In Weave: Have the desktop version match the Phone app. Both in filtering and Appearance of schedule
2 votes -
Adding Roles to Users
s00114749 - Might be a weird request but, customer wants to add Roles to Users to fit their industry. Please see list below;
Admin / Owner / GM
Bookkeeper / AP contact / AR Contact
Outside Sales Manager
Outside Sales rep
Inside Sales Manager
Inside Sales
Team Member / Customer Service Rep
Fleet dept Manager
Fleet Mechanic
Service dept Manager
Service dept tech
Shipping / Rec Mgr
Warehouse Mgr
Warehouse Staffer
Hose Assembly Team1 vote
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