Desktop App
1458 results found
-
Update Patient Name on an Invoice
ConfiDental Beverly Hills, s00091152, would like to be able to edit the patient a payment was processed under. For instance, if the correct card and email were used in a payment, but the wrong patient's name was selected, there is no way to correct the bookkeeping side of that. Office has to refund and start over or make note of it.
5 votes -
Sending PDFs through text and email
We can not send PDF's to our clients through text messaging..only images of pictures we take. Please make the text messaging capable of sending PDF documents.
We can not send attachments with emails. For us, this defeats the purpose of sending an email. Please allow for PDFs to be attached to an email.44 votes -
make the lists printable
Make the lists printable. The collections list would be helpful to have printed to share with the Dr.s and make notes
1 vote -
Doctor Call Button
It would be nice to have a part of the app to call the Dr. to the next room needed, and keep that order for multiple requests. It would help to know quickly which room to go to for the next patient.
1 vote -
Chat Box Larger to Show More Text
The chat box is too small! Please make us able to enlarge the Weave window to make the chat larger. When multiple team members message in a short period it's difficult to keep track of messages that have scrolled off screen. Please make the chat bigger or adjustable!!
3 votes -
Forms language translation
We have many Spanish speaking patients. It would be helpful to have an option for the forms to translate to other languages. This would be incredibly helpful when sending new patient paperwork.
5 votes -
Private Faxes
We used to have several faxes in our offices. One fax line was used by our office manager, and it was a private fax she used for private confidential information. Since we have ported all our fax numbers, all employees are able to see faxes. There is no privacy. We'd like to have a feature that allows privacy, either through user access or password protection for fax access. Thanks
8 votes -
Fax cover sheet add logo
Office would like the ability to add customizable logo to cover sheet
2 votes -
insurance Verification integration for Practice Works
Please integrate insurance verification of benefits with Practice Works, to go beyond simple yes/no and limit/usage. We are very interested in the automatic translation of information like what % of each code is covered, frequency, etc. into the insurance plan profiles in PW. That’s where this really adds value and saves time. Otherwise we still need to go online to the portal or call to find out this information. This will really differentiate Practice Works (in-house server) from the rest.
1 vote -
Auto-archive messages after set time
Office would like Messages auto-archived (or automatically moved to "All" tab) after a set time-period (like 3 days or a week).
2 votes -
Appointment Type Drag and Drop Option
When creating appointment reminders, our office would love if there was a 'drag and drop' option for 'appointment type." So if the appointment in our EHR is for a comprehensive exam it would state that in the text, or office visit, or dry eye evaluation, etc. Thank you!
1 vote -
In the team chat, it would be great if there was a way to flag or mark messages to show the rest of the team that another team member has it
In team chat, in would be great if there was a way to indicate that someone else is taking care of a particular message, such as, marking or flagging that particular message.
2 votes -
Set Reviews platform preferences
To be able to edit the review link sent in the auto text message and not have the option for any other platform
21 votes -
Quickfill upgrades
The Quick fil list: We should be able to add tags. and search those tags. So add tags for patients that want morn, or tags for patients that only want certain days.
Also it would be nice to be able to print the quickfil list with names, numbers, and notes.3 votes -
Wider Scroll Bar in Weave Desktop
Is there any way to make the scroll bar in the Weave Desktop Client a bit wider? Almost all of our users find it quite challenging to find the "sweet spot" on the bar where you can scroll up and down the page.
2 votes -
Add option to add patients from overdue list to quick list
It would help office productivity if there was a checkbox or option to add patients from the overdue list under list icon to Quick List for quicker choosing and contacting when cancellations occur and appointment slots open. Currently you would have to manually add each individual to have an useful quick list.
1 vote -
Hold times and calls dropped when placed on hold report
We need to know the average length of hold times, the longest someone is placed on hold, and if a caller hangs up when placed on hold.
The missed call report only gives us one part of the story. I need to know if my staff members are simply placing patients on hold to avoid a high missed call rate.
2 votes -
Ability to audit who opens faxes
Ability to see which weave user opened a fax, text, or online appointment request. This will allow managers and other employees to ensure accountability of any faxes or messages that are incorrect or opened but not responded to
5 votes -
We need a way to enter payments for customers who are new to our system and not yet syncing into the Weave app.
Please provide a way to process a payment for someone not synced into the weave app! (ie: a new walk-in customer or insurance company paying with card info).
4 votes -
Alerts for Med History on acct
When you submit a weave form medical history no alerts are posted to the account for the medical problems they have. Mconsent previously did create that alert manually. So that when the pt profile on Eaglesoft is opened it pops up with alerts for what medical problems they have. It would be ideal if this feature is added to weave forms.
2 votes
- Don't see your idea?