Desktop App
1458 results found
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"Office Requests to Add Logo/Photo to Messaging Reminders in Onboarding Dept"
What department are you in?
OnboardingWhich Feature does this pertain to?
MessagingWhat area of the Feature?
RemindersWhat pain points/suggestions does the office have?
The office would like to be able to add a logo or photo to auto-reminders.2 votes -
Add Google/Facebook Logos to Top Priority Review Button for Clarity
What department are you in?
SupportWhich Feature does this pertain to?
ReviewsWhat area of the Feature?
The link landing page. (Where the Review options are shown, where the link goes when clicked)What pain points/suggestions does the office have?
I have an office that is calling back on this & was unable to navigate the feedback portal and submit a request. They have issue with the top priority review service not clearly showing a logo/branding that it is through Google/Facebook.
They would like to see the Google/Facebook logo added to the "Write Recommendation/Review" button to clearly show that…2 votes -
Direct Scan to Fax: Streamlining Document Workflow for Support Team
What department are you in?
SupportWhich Feature does this pertain to?
FaxWhat area of the Feature?
DocumentsWhat pain points/suggestions does the office have?
The office advised that having to scan documents to their desktop and then having to attach documents in the Weave Desktop App can be cumbersome. They were wondering if it would be possible to make it so that they could scan documents directly into the Fax feature on the desktop app to save them that step.2 votes -
"Enhance Weave: Access & Automate Unscheduled Patient List for Follow-Ups"
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
ListsWhat pain points/suggestions does the office have?
Dentrix has several crucial built in patient lists. One of them is called the "unscheduled list". This is a catch all list where patients who missed, broke, or postponed their appointment indefinitely get added to. Currently there is no way to access that data from weave (yes i am aware of marketing campaign and filters and no it can not be done). There should be an easy way to access the patients on this…2 votes -
Updated Analytics ideas (Phone tree)
We would like to have an updated analytics report to identify what option the phone callers are pressing in the phone tree. Also, If playing a media file when that option is pressed in the phone tree, can be identified as an answered call and not a missed call.
We are trying to identify our missed calls, and it is quiet difficult now with a phone tree when we can not identify where the call went to, and those robot calls that do not press any buttons, still show as a missed call. Are we potentially missing patients who need…
9 votes -
Analytics for Managers Only
Hi there,
We are looking to have the access to the analytics only be for managers. What we are finding in our office is that our team members become fixated on those numbers and who is answering more calls than others. It is causing fights in the office and it would be best if only the managers could have access to the analytics. This would be extremely helpful for our office and I am sure other offices as well :)
3 votes -
WIV: Additional Integration Functionality
Typically this means allowing for more detailed writebacks from the eligibility report
2 votes -
New Integrations with Insurance Verification
Could be additional integration functionality OR just a new PMS added for auto-verification support
2 votes -
Message templates on phone app
It would be very helpful if the message templates were available when using the app on a phone. Several of our staff use phones exclusively, and access to those templates would increase their productivity and consistency.
6 votes -
Fax groups
Please add fax "groups" so we can fax in bulk to select groups of people at once. This would save me so much time when I am sending out 200+ faxes for events we hold multiple times a year
3 votes -
Text Messaging Templates Drag&Drop "Department"
Have the ability to have a Drag & Drop for the "Department" in which you selected after you selected the patient into a template message so that the correct department is reflective with in the message. This would allow a message to be created that could serve more than a single department.
This has more function that Company Name....Thank you.1 vote -
Manual Review invite list
We would like to have a way to see a list of review invites (especially manual review invites) that were sent through Weave. We'd like to be able to see what patients have received and responded to the invites.
1 vote -
E-Prescribe Option
It would be wonderful if there was an option to integrate or if Weave had it's own version of E-Prescribe for offices. This is a feature that is becoming more highly sought after and because weave doesn't currently offer it we will have to out source.
5 votes -
import ASAP lists from dentrix to weave
It would be great if we could import the ASAP list from dentrix directly into weave lists. This would be great as we wouldn't have to do double work when trying to fill empty appointment slots
1 vote -
Save the dates in numerical order
Hello
I am struggling with the save the dates. We sometimes schedule multiple appts for the same patient for the same day. Like a plaque control class @ 10 and surgery @ 11 and then a week later another surgery @ 1. The save the date text use to send them out in order but now they are sending them out incorrectly. Look @ NienHwa Wang's texting feed for example. I scheduled her for Jan 4 @ 10 and 11 but her save the dates are 11 and then 10 so then she texts back confused on the time. If…1 vote -
practice fusion integration
request integration with Practice fusion as it is one of the leading EMR and very popular with physicians.
1 vote -
CE Credits available
None of those drop down options work. This is a Weave System suggestion since Doctor CE's are abundant, but NOTHING for Opticians????
Why do you only offer Doctor Videos for CE credits, even ones created by ABOC personnel? Why are they options for all the Opticians that also could use free CE credits to continue their ABO Certification? It would make us more likely to be engaged in training, that's for sure. We would make time for that.
1 vote -
Hold Music - more options to utilize multiple media library items
Would like more customization options to use multiple items from media library with Hold Music. Example: we have different topics that we have different doctors and other team members record messages on and we would like the option to combine different messages and switch out the order, etc instead of having to have those recorded as a single media file
2 votes -
Stop the scrolling on the payments and payouts windows
For the new payouts window - please fix the scrolling issue. I cannot print a full report due to the scrolling or fix it so I can print to a pdf file instead of downloading an excel spreadsheet. This problem is a waste of paper and time.
1 vote -
Ability to add new patient from both message phone number or caller phone number.
Ability to add contact number to patient list when a new phone number contacts us (from message or call list).
27 votesWe have heard your feedback and are taking it seriously with this idea! We'll let you know if there is more information/updates in the future, but if you have questions in the meantime feel free to reach out to me at drew.hemsley@getweave.com.
If you'd like to schedule some time with me to talk through this feature idea, please use this link for a 30 minute call. I would sincerely appreciate your time!
Best,
Drew Hemsley | Product Manager @ Weave
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