Desktop App
1458 results found
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Text Box for Existing Client
Please, please, please bring back the text box on existing clients even if they don't have a phone number. We have over 11,000 clients and not all of them had cell phones when they were entered, but many are dropping their landlines and using the that number as their cell number. It is imperative that we are able to still try to text them. It allows us to clean up our system and contact our clients in case of emergency. As of right now, we cannot contact those clients by text in an emergency situation. Thank you!
1 vote -
Review full message from popup
The popup in the right hand corner would be much more efficient if you could click it to bring up the message in question rather than having to still go search for the patient from the home screen.
1 vote -
Optical Support
When a patient's glasses are made and received the message to let the patient know is ready for pick up needs to be actually sent out when we click verified. Can you add this in the auto message reminder chooses rather than dispense? Anyways why would you notify a patient after it is dispensed to them ? They know that they got the glasses already!
1 vote -
Template with dates
The COVID Screening form does not have a date. Did we miss something during the set up? We would prefer a date on the form. Thank you.
Secondly - how can the additional templates be named specificallly?1 vote -
Multiple Payment Notification Emails
A helpful feature would include an additional space to add an email address for notification upon completion of payment.
1 vote -
Filtering patients by using User Codes
We would like the capability to send a message out to remind our patient's that have to take an antibiotic before their dental appointments a reminder. In order to do so we need the capability to filter out these patients. These patients are in softdent with a user code of "P". We would like the capability to filter these patients our by using user codes in softdent. Thanks!
1 vote -
Follow up text not able to be dealt with on app phone only desktop
On the phone app when there is a follow up it cannot be viewed or sent. It seems to only be able to be sent on the desktop app. Even though I get a follow up pop up on my phone...
Thank you!
1 vote -
Quick fill numbers
Our office uses quick fill but we only offer one time slot at a time. Can we get rid of the numbering system? It looks odd that there is a 1. in the middle of our message
2 votes -
automated reschedule links
Would it be possible to make automated reschedule links that are sent when people don't reply yes to confirm their appointment.
1 vote -
Linking profile with Open Dental
It would be very helpful to have the option of linking our patient profile from Weave to our patient profile of Open Dental. This was a feature that was on the app about 4 years ago (according to one of our hygienists) that used with Weave and Dentrix. Please consider this feature as an option. Thank you
1 vote -
desktop app
would love it there was a direct link from Dentrix to click on to make a call to patients.
Also would love if there was a link on weave desktop app when you click in to a patient on the phone call alert that you could click on a go to that family's family file or ledger connection.
1 vote -
recalls
We need to limit access to the toggles for recalls to approved personnel, and admin should get a notification if there are any changes made to recall schedules.
1 vote -
patient list
It would be very helpful if we were able to retrieve a list of recent patients with contact info (name, email, phone, date of last visit).
1 vote -
problem
We are still waiting for the connection between Advanced MD and Weave. We still are not having patients text for appointments is this being worked on. Thank you Sheila
1 vote -
Revolution Integration
Is there any ETA or plan to bring the "save the date" reminders to Revolution? Also, is there any update on when to expect "messaging 2.0"?
2 votes -
integrate with Idexx neo
I would like for Weave to integrate with Idexx Neo. Our office uses Idexx Neo and we are not able to use a lot of Weave's offered features since they do not work together.
1 vote -
Revert calculation of missed calls to previous calc
The calculation for missed calls changed with the last update. Previously, only missed calls were counted in the "missed" number. Now Missed and Abandoned are included. This makes the number much higher, and out of our front desks control as people hang up frequently when they realize they are supposed to text their arrival and not call. Please change the calculation back to the previous method, or add an option on how to calculate.
2 votes -
Mobile App Call Parking
It is essential for us to be able to transfer calls from the mobile app to the desk phones. A few of us often work from home and and need the ability to be able to transfer calls back to the clinic for on site staff members to handle things as needed.
2 votes -
forms format
It would be nice if the forms printed as they are in the preview format
1 vote -
Weave App Visible For Multiple Locations at One Time
Hello,
Vision Specialists has 5 locations. Our phone system is currently set up to have calls for all 5 locations come one one central location which we refer to as the Communication Center. We are in the process of having the Communication Center be the primary department that addresses all inbound texts for all 5 locations. Currently the specific location addresses many of the inbound texts. But as we grow, we are wanting to centralize it.
We have given access to Communication Center staff for all 5 locations, so they are able to toggle to each different location at any…
1 vote
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