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1409 results found

  1. Remove the option to select the number to text

    With the new update when you clock the messasge icon to text a patient you now have to select which number to text, home or cell and I think it just adds steps to the process as you can realistically only "text" a mobile number.

    1 vote

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    0 comments  ·  Text Messaging  ·  Admin →
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  2. Move/Choose the location of the Weave Pop-Up

    Right now, when Weave pops up -on my screen, it blocks the x box and other features of Cornerstone that I need to access. I find myself quickly ignoring the feature so I can access Cornerstone information and get the appointment set, ect.

    1 vote

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    0 comments  ·  Desktop Client  ·  Admin →
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  3. Links not copyable anymore

    You eliminated the ability to copy links in text to pay and forms. This is a big deal. I know there is a work around with forms, but the text to pay is a problem. There are many times we need that outside of Weave and now can't access. The reason it was great for forms is sometimes patients want us to email links for each family member all at one time to the Head of the household. Now we can't.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  4. We need the ability to add photos to patient profiles, even if they were imported with our software.

    We need the ability to add photos to patient profiles, even if they were imported with our software.

    1 vote

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    0 comments  ·  Desktop Client  ·  Admin →
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  5. Appointment confirmation texts with questions

    Appointment confirmation texts – when patients respond 'yes' to confirm their appointment, their text message gets archived into the ALL folder rather than actionable, which is great. BUT if they type 'yes' and add a question, the message also goes into ALL and we miss the question. If the patient types a “?” it should be coded to directly go to actionable.

    1 vote

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    0 comments  ·  Text Messaging  ·  Admin →
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  6. Avimark Online Scheduling Deepened Integration

    Please consider fully integrating with Avimark software. Currently, it is not linked to our clinic's schedule. Integration would make the online scheduling feature more user friendly.

    1 vote

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    Under Review  ·  0 comments  ·  Data Sync  ·  Admin →
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  7. appointment types

    It would be wonderful if ALL of our appointment types would show when we are making our appointment reminders. Right now, if we have a new appt type that has not been scheduled it does not show. We have to remember when we schedule that type of appt and then go into our reminders and add that type to the reminder. Seems a bit backward. If we know that appt type should get a certain reminder we should be able to choose it even if we haven't scheduled anyone for it.

    1 vote

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    0 comments  ·  Data Sync  ·  Admin →
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  8. Weave Schedule View

    It would be helpful for Weave to follow the order of the schedule from our practice management software. Currently, Weave has it's own order, which can be a little disconcerting when looking at the schedule. In addition, our doctors run two chairs and the chairs are next to each other in our practice management schedule, but they are on the far left and far right sides in Weave. That means the doctors have to scroll back and forth to see their full schedule when looking at the Weave app.

    1 vote

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    0 comments  ·  Schedule  ·  Admin →
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  9. Forms link in Message Templates

    include the forms link into message templates. Would make it easier and faster!

    1 vote

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    0 comments  ·  Forms  ·  Admin →
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  10. Appointment notes

    Would be nice to able to see appointment notes that are on the patient's appointment through Eaglesoft. For example our computer system is down and that we can do confirmation from Weave but unable to give any information that is on the appointment to the patient like copayments, coming early for the appointment time, etc.

    1 vote

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    0 comments  ·  Schedule  ·  Admin →
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  11. payment solution

    can you integrate the stripe dashboard with the app and take advantage of the NFT feature on the new iphones/google phones so we can process payments manually or by tap?

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  12. User cell phone security

    Can employees be restricted to using their cells on weave based on GEO coordinates and/or hours/days of the week?

    1 vote

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    0 comments  ·  Data Sync  ·  Admin →
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  13. Move phone tree to an upper position, so it's easier to find in the desktop app.

    We often change on-call physician to another line in our closed IVR, but it's too many steps to get to the phone tree. Would be easier if it was it's own option on the main left-side menu. Thank you.

    1 vote

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    0 comments  ·  Phones  ·  Admin →
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  14. Add a way to customize location of checkboxes

    A way of placing checkboxes on a premade picture that either patients or a dental office can mark if they have teeth missing and where etc.

    1 vote

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    0 comments  ·  Forms  ·  Admin →
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  15. ability to email payment links

    Some older patients don't have smart phones and would like get statements through email

    1 vote

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  16. 1 vote

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    0 comments  ·  Payments  ·  Admin →
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  17. Restrict access to listen to recorded calls

    I would like the ability to restrict who can listen to recorded phone calls to a singular role. We don't want our site leads to have access to that but we want them to be able to do everything else.

    1 vote

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    0 comments  ·  Settings  ·  Admin →
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  18. Need ability to do an email campaign with parent company to get database info from subcompanies

    Want to create mass email campaign for my two companies that are controlled by a parent company but currently need to create campaign for each company since parent company doesn't have this feature.

    1 vote

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    0 comments  ·  Email  ·  Admin →
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  19. Enable the Birthday field by Default

    When setting up a new contact it would be nice if the Birthday field was already enabled by default rather than having to click "+ Add Field" and selecting birthday to add it to their information.

    1 vote

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  20. Stay logged into app

    The app (desktop and mobile) automatically logs users off. PLEASE make a way where we stay logged in so we don't have to keep logging in throughout the day to check messages. We don't have time to keep logging in!!

    1 vote

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    0 comments  ·  Settings  ·  Admin →
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