Desktop App
1409 results found
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Email Campaigns
Holiday templates for email campaigns with a choice of holiday photos.
1 vote -
app alerts do not last long enough
The alerts that pop up for the weave app only lasts 2 milliseconds which is NOT ENOUGH TIME to read what the app is trying to tell you so it MIGHT AS WELL NOT BOTHER. Leave them up until dismissed! If it is on a payment it is probably important information.
1 vote -
Signature for Faxes
We get a lot of prescription refill requests via fax and it would be nice to be able to add the signature without having to print and then scan back into the computer.
1 vote -
Dolphin Schedule Syncing for Online Scheduling Feature
The online scheduling feature needs to integrate with Dolphin because patients are selecting random times that we don't actually have available and that is frustrating to both the patient and our staff having to call back.
1 vote -
Printing Receipts
For Weave credit card terminal - either provide a terminal that prints receipts or have it set up to have the option to print receipts straight from terminal to printer... going to the weave portal or waiting for the email takes a long time to get the receipt. Which is inconvenient for my patients to wait around for their credit card receipt. :)
1 vote -
text write backs to emr - have text conversations in patient note history
text write backs to emr - have text conversations in patient note history
1 vote -
Payment link in test message
Could a text to pay button be added to the text messaging screen? Like the ones for forms, templates and images? Would be a faster and more efficient way instead of having to get out of the message and go into payments to create the text.
1 vote -
Language preference
Bring back the option to change the patients language on their weave profile.
1 vote -
The option to change reminders language is completely gone.
The patient profile had a gear icon on the top right corner which allowed for the language preference for reminders to be changed. The icon is now gone, and so is the option to change the patients preferred language. This occurred after the new update.
1 vote -
Payment Type for desktop app
Would like to be able to see how the patients paid through the desktop app( Text to pay, Manual, Terminal). This would be a huge help in fast reconciling.
1 vote -
Time Early
On the desktop app, under schedule, if we could create a new template with the "time early" as an option, that would be splendid!
1 vote -
Text Connect
Hello,
There is no where in the weave training and set up that text connect is not working for a multi office location. We paid our website provider to add text connect to our website and now today we find out it doesn't work for a multi location account. Please get this up and running. We think this feature is important and would be a great addition to our website.Tracy
George Family Orthodontics1 vote -
Recall email for Patient requesting appointment give more information
We need more information when a patient clicks the button in automated recall messages to quickly determine which patient has requested to be contacted to schedule an appointment. At the moment, we only get a first and last name. But we have quite a few John Smiths, so having the phone or email in addition to the name would be very helpful!
1 vote -
integrate weave with visualeyes software in Canada
Integrate weave with visualeyes software in Canada. Would really help with automatic recalls and reminders
1 vote -
More ways to send payment link
I think there should be a way to enter in a number to text to if it isn't on their account, or be able to choose other options from their account like an email.
For example I have a patient who doesn't want his cell phone in the cell phone field because he doesn't like notifications so we put it in his work phone field. But when he called in a wanted the link texted I had to enter it in that field and then wait for it to refresh into weave and then remember to remove it after I…1 vote -
Populate ALL Same Name Patients
When we search for patients with the same last name only a few options come up. We would like to see ALL patients with the same last name.
1 vote -
Numbers in dentrix in weave
Please fix how the weave program chooses a name for a number in dentrix. We are constantly sending forms to patients and it will "choose" a name and send the form to that person, even if they are younger, a child, or non-patient.
1 vote -
Weave chat should not disconnect when searching help pages
Support chat always disconnects if I try using Weave help in the background. Please fix!
1 vote -
Birthday List
I need the birthday list to highlight the name I'm on and stay there between calls so I don't loose my place. It scrolls back to the top of the alphabetized list after each patient I help and then I have to scroll through the entire list again.
1 vote -
Numbers aren't for everyone?
I think it would be a great idea if all Weave users could not look at analytics part of phones. Sometime a team has a hard time with calls being answered by certain team members and not others. They do not take other things into consideration that managers/supervisors with admin rights do.
1 vote
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