Desktop App
1146 results found
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Not overriding family file
Patients that have the same number as another patient (elderly or minors) is rewriting the family file and appointments for the patient. I think it should not do this. It should go by the name or chart number not the phone number.
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User level addition
I need to be able to give staff members the ability to edit the phone tree/media without being able to edit/delete/listen to call recordings.
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LISTS NOT HELPFUL
We really would love to be able to filter the reminder lists to only ONE or TWO of our recall options. I am looking at a list full of people that need xrays, but were just in and ACTUALLY DON'T need an appointment, therefore creating more work for me. I can NOT rely on the list. I have to double check EVERY single patient before I send the text....NOT HELPFUL.
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Automatically send forms
auto send forms
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Choose whose name is shown on a notifications/calls/texts depending on patient status
The following was texted to me by Alison from The Creaghe Crew, Location ID: 36391169-009f-4b60-a3ab-1bd39e62c8d4
"That brings up another question. We have patients, especially kids and old people that use the cell number of their child/kid. We have had it happen that the parent dies or the kid moves away and then when the cell owner (who is still an active patient) calls us, their dead mother's name comes up even though they are inactive. Example mother and daughter. Mother is inactive and whenever daughter calls the name that pops up is the mother's name who is deceased I have…
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Improve Existing Client Customer Service
There needs to be a huge improvement on how your company deals with clients after signing them on. We hear from your organization non-stop when you're attempting to sell your product, but when an issues arises it takes days-weeks to hear back from anyone!
0 votes
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