Desktop App
1458 results found
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Simplify Payment Reminders
We would like an easier way to send payment reminders. If you go to invoice history, we would like an option to click on the invoice and push "send payment reminder." Currently, we have to toggle between too many screens. We also do not know if a payment reminder was sent unless we go to another screen, search for the patient, and check their messages. On the invoice history screen, if Weave could list if a payment reminder text was already sent, that would be so helpful.
1 vote -
SMS Keyword for text message info on road signs
add an sms keyword feature that can be used on signs to request information about my practice, like text "tooth" to 2994 for more information. every big company has this on their signs when I drive by and it would be awesome to not have to pay another company for this feature and just have it be part of weave
1 vote -
Virtual Assistant
I would like a Virtual Assistant type answer service for my office. The assistant would answer the phone give the client the opportunity to request appointments and if they need more information press another number to speak to a customer service representative. For example: if you would like to make an appointment press 1; If you're calling to check on a client press 2; if you need a call back press 3...etc. In my office this could free up a position at the front desk and would be very helpful to save time from answering phone calls.
1 vote -
Adjustable frequencies for review requests
customize timeframe for review requests to be sent out (adjustable number of days/months between requests)
1 vote -
fax cover sheet
i want to customize a fax cover sheet but i want it to stay there so my staff can't change it. when faxing information, we need a liability HIPAA clause at the bottom or somewhere but i can't do that. i can only customize the cover sheet and then send it to someone and it'll be there next time but my staff can still make the mistake of changing the words or deleting it and then our faxes won't have that legal clause on them anymore. this should be an admin right or something. this is a priority
10 votes -
New Integration: OpenEMR
My office uses Weave, and we love it. The only setback is that it currently does not integrate with OpenEMR. Integrating with OpenEMR would make our lives and jobs so much easier. I hope you really consider integrating with OpenEMR. Thank you
3 votes -
Setting for Fax
Need settings for fax. Allowing users the option to open faxes from mobile devices ie. Iphone and Andriod however avoid ALL faxes from being automatically saved unless on desktop computer. As this is a HUGE HIPPA violation.
1 vote -
If multiple contacts are present, at least list ONE of them and have the "Multiple Contacts" link to see all of them.
"Multiple Contacts" should all be listed in the Weave call pop-up and should NOT require clicking on an additional link. Or if multiple contacts are present and for some reason not all of them can be listed, at least list ONE of them and have the "Multiple Contacts" link available to click on to see ALL of them.
The New Weave Experience software doesn't list a patient's name for Incoming Call notification and instead says "Multiple Contacts". I understand that we can click on the "Multiple Contacts" to then see all the contacts, but this is a BAD change. We…
1 vote -
Update the look of Insurance Verification!
I would really love to have the insurance verification to look like how it does in the weave help videos. Its really disappointing because when we were looking at weave at MidWinter they showed us the insurance verification like the videos and ours looks nothing like it. The guy knew we had Eaglesoft and did not mention it wouldnt look how his does. The one you guys show in the videos is way better than the one we use. It would be 1000% better if you guys had them look like that. Please please please update it!
1 vote -
Set up Provider Folder or Provider Filter/Search in Quick List
It would be super helpful to set up and organize the Quick List under provider specific tabs or folders or filter/search option. Our patients are very loyal to their providers and instead of visually searching through each patient in the list (note details the provider), add them to a specific provider folder or search option with in the Quick List.
2 votes -
Forms update or create records in Dentrix with changeable fields through website
Currently patient information keyed in from forms use the First Name, Last Name, Birthdate, and phone number to check the Dentrix data base to determine if the patient exists or is a new patient. This will create duplicates in the Dentrix system because Last names change (Marriage), Phone numbers change through the years, therefore an existing patient will not be found in Dentrix, creating a duplicate family file instead of updating the file of an existing patient. Can we please change these fields to a look up of First Name, Birthdate, and Social Security Number? These are pretty static fields…
1 vote -
email receipt of payments
Payment receipts received at office e-mail. The line/box " Congratulation! You received a payment for PATIENT NAME". It is currently a black box with white text when printed. This takes too much ink from printer. It would cut cost for offices that print these if the box was lighter or white with black print. Thank you for your consideration.
1 vote -
Online Scheduling - Provider Name in Text Template
Online Scheduling - when the patient chooses an appointment type and proceeds to select a provider, they have the option for "No Preference" to view the entire clinic's available appointments. When they eventually pick a time, Weave does not tell them which provider they are scheduled with.
Weave does not allow us to customize the Request Received Template or Confirmation Template with the provider "widget".1 vote -
Online Scheduling - show year
Weave Online Scheduling - preappointments
Patient pre-appointed for one year in advance. When the scheduling request came through on Weave, the year was not indicated on the request (only month and date). Please add enhancement to show the year on scheduling requests.
1 vote -
Rich Text Box Conditional Formatting
Allow Weave Forms "Rich Text Box" to have conditional formatting
1 voteHi Lori,
Thank you for your feedback. We'd like to understand it better to ensure we can meet your needs.
From what I gather, it sounds like you're interested in having conditional logic for a Rich Text Box. Since Rich Text Boxes are generally used to display information and don't have labels or input fields, I'm unsure how conditional logic would apply in this context.
It just an informational field that can consist of a lot of informational text.
Could you please provide more details or an example of how you'd like to use conditional logic with a Rich Text Box? Understanding your specific use case will help us better address your needs.
Thank you for your help!
Best regards,
Mayur Pathak
Product Manager -
Texting patients to get availability using AI
Can weave send texts to assess availability for patients and use AI to make appt. recommendations to our team?
1 vote -
messaging
Allow date in the auto appointment reminder displayed in number format; for example: 04/01/2024. It is super helpful for people who cannot read English.
1 vote -
Text to pay with invoice
With the text to pay as of now you have to save the file as a PDF, which is time consuming when you are doing statements. With the price of postage going up it would be nice for Weave to have a way to import the statements from Revolution EHR where we could just text the patient with the link to pay and the statement of charges attached.
Another great feature would be the ability to send a text to pay to a group or selected list of people all at the same time.
1 vote -
Team Chat - Actionable- Patient Tag
I love the actionable option through messaging. It is nice to see that someone has read it, but also knowing it hasn't been completed yet. I would LOVE to have that option also under team chat, because sometimes a task is given and can get lost in the whole chat. I also, can support the message on Patients being tagged in team chat as well. It would be even great if you could click on the patient tag and have their info pop up from the team chat conversation.
2 votes -
Fillable Forms to Text for Signature
Treatment consent forms have to be specific, so we wish there was a way to create a form giving specific info, like # of teeth to be treated with what material, then send to pt for signature. We currently use Adobe esign for this but would like the ability to text these forms to pts.
1 vote
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