Desktop App

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Wider Scroll Bar in Weave Desktop

    Is there any way to make the scroll bar in the Weave Desktop Client a bit wider? Almost all of our users find it quite challenging to find the "sweet spot" on the bar where you can scroll up and down the page.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. WorkGroup tab

    It would be fantastic to have WorkGroup tab in the Phone/Voicemail portion of Weave Desktop App so our workgroups can access the voicemails easier as well as see that there are voicemail(s) to address.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Texting automated messages to multiple numbers

    Sacksteder Orthodontics would love it if we could text multiple numbers with automated messages. When both parents of a patient want to receive automated texts, we cannot accomodate them unless we manually text the second parent.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Ability to audit who opens faxes

    Ability to see which weave user opened a fax, text, or online appointment request. This will allow managers and other employees to ensure accountability of any faxes or messages that are incorrect or opened but not responded to

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Allow you to specify the vaccines that are due on email recall reminders.

    Showing what vaccines are due is important info to include when telling clients that their pet is due for vaccines. The texting recall reminder has the ability to add this info but not on the email version.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Have clients phone numbers update in weave faster.

    We have it where a client will update their number when they drop off their animal to be looked at. We update it in ImproMed but weave doesn't update that client's number until overnight, so when their animal is ready to be picked up later that day we cannot text them like we would like. It would be great for modified and new phone numbers to update faster in weave.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Data Sync  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Delta Dental of Wisconsin- Individual Plan

    A lot of our patients have Delta Dental of Wisconsin's individual plan. Claims address is 103 Steven's Point, WI 54481. Payor ID # WDENC. I am not seeing this on the list of payors. It would be fantastic if Weave can work on adding this payor to their list of insurance payors.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Lists  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Moving Faxes

    Would like to be able to forward faxes to other employees on weave.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Team chat notifications

    The most recent weave "update" entailed a change in the "red dot" notifications when communicating within the team chat. Previously the dot would remain until all computers within the group opened the notification, now the dot goes away after one computer opens the notification. Is there a way to revert this back to how it was previously or give an option to have the notifications remain displayed until opened? We have several computers who communicate within each other and now notifications are getting missed if someone else opens it first. For example if one op room messages all of our…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Contact list upload to Weave

    It would be helpful to be able to upload an excel file with all your fax contacts directly to Weave. This would be especially helpful when switching to Weave from another digital fax system.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Patient Balances from CrystalPM

    Please Program WEAVE to pull Patient account balances from Crystal Practice Management. Thanks. DJ

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Year out confirmations

    Our patients get an appointment reminder a month before their year out appointment. If they confirm through text it confirms their appointment instead of just making it a regular appointment instead of a year out appointment. Can we please have an option to change this? Thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Allow searches in admin portal in message queue

    Please allow searches on the portal, e.g.; search for Joe Smith in message queue to see all his messages.
    Also the sort function doesn't work.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Vision Insurance

    Just curious if Weave could pull Vision Benefits for offices.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Ability to transfer calls to mobile

    Allow transfer from in office phone- out to a mobile phone. This is useful in a situation where a doctor is out of office but needs to take a patient call.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Move Bday notifications to the ALL tab rather than actionable

    Our bday text messages fill up our actionable texts daily and I think it would be a better use of our time to have it appear in the "all" tab rather than "actionable". If a patient responds to it then it appears in the Actionable anyway and then we can send them some birthday emojis!! :o)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Added to Backlog  ·  0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Payments Integrate with Avimark

    On behalf of Bonners Ferry Veterinary Clinic, s00300004. We process a ton of credit card transactions a day. Having a Payments feature that integrates with Avimark is crucial so we can balance accounts and print detailed receipts. Can this please be put on the timeline?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Importance of Yelp

    Yelp has sent us awards based on our reviews. Google and FB do not. It's a disservice to your clients success not to give Yelp as a choice for our clients. They actually ask about it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Credit Card payments during hours of operation

    Hello,
    Regarding Credit Card Payments:
    When we receive credit card payments from our patients after hours it is difficult to reconcile our bookkeeping/accounting.
    Would it be possible to put a request into the software development team that when credit card payments are made after business hours, say 5 pm, that they will be credited to patients account next business day?
    I am sure other offices are having the same issue and would benefit from this change.
    Please note offices have different operation of hours and close at different time. If we can set our own time that would even better.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Missed Call Analytics Days of the Week Report

    I am going through the call analytics and noticed that we are missing an extraordinary number of phone calls comparing each successive month this year. Each month since the beginning of the year, it appears that we are progressively missing more calls to a staggering point of about 60% missed calls to 40% answered in July. For comparison, it was the complete opposite in February with 60% answered to 40% missed. I am trying to determine when we are missing most of these calls through the reports, but it only gives me the time of day when we are missing…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base