Weave Portal Needs Major Help
Please upgrade the Weave Admin Portal online. The Message Queue is basically useless. The usability of this feature is almost zero- why are the only two views Last Week and Current Week? Why can we not search by a date range or specific day? Right now the only way to see if messages are really being sent out is go to each and every patient and look at their message history- which defeats the purpose of having the Message Queue. It also shows me how many opted out but not who? And how many are Missing Data but not who? The Reminder Type filter is only helpful in sorting out whether it was a "save the date" or "appointment" but not which appointment reminder? And if this is a true "queue" then why the heck can we not see the messages that are being lined up to be sent out in the future??
MDavis
shared this idea
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Greg Kraskowsky
commented
Also, mine shows as Delivered when they don't even have an email or cell so they couldn't even be sent??