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  1. custom email

    Within the custom email allow user to create as many call to action fields as they would like and rearrange the design and order.

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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  2. Email Filters

    For the email filters, I would need more than just an age requirement. Please add appointment day, appointment type, specific level, and active patients only

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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  3. Logos in Faxes and Emails

    Allow addition of our logo to faxes and emails.

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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  4. email notifications on desktop client

    we would like to be able to see email notifications on the weave desktop client app like we do the text messages, and also to be able to email out of weave and not have to go to our outside email server to contact patients by email, if that is their only preference for contact.

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  5. Two ideas from a new user

    I would like to be able to edit the automated email messages. They don't fit my branding and wording that I like currently.

    Also, I want to be able to send my patients a picture in text without having to send a permission text first. I have been sending photos to patients for 3 years with my old system and not a single one ever complained about getting a .jpg from me

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  6. emails

    I would love to be able to see emails sent to patient and their responses

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  7. emails not ideal

    Trying to find out why our emails are not formatting correctly? Thank you Lori

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  8. View emails that have been sent to patients, like reminders and such

    Can we view all emails that have been sent to patients? Especially auto reminders?

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  9. Email Marketing Template

    Email marketing need to look like the emails Weave sends out

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  10. edit to spanish eyewear email reminder needed.

    It seems as if the email eyewear reminder for spanish speakers needs to be edited. It says "Tu orden de" on two different occasions. It should just say "Tu orden" both times. Thanks!

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  11. Email reminders

    Hi, It would be absolutely wonderful if you are able to search a patient's name to see the EMAIL reminder dates and times that have gone out specifically to that patient.

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  12. image upload to email campaigns

    For making a new email campaign in Marketing in the Admin Portal, would you be able to make a bigger box for uploading my own jpeg? When I try to make my jpeg image fit in the box, it comes out too small in the email message.

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  13. Update Weave Reminder Email "From" Field

    It's very odd that the reminder texts are from our office's number, but reminder emails are from Weave. While I understand it's not possible to update the "From" email (which is a Weave no-reply email), I imagine it is a very easy and simple fix to just change the "From" name from Weave to our office's name so clients don't get confused and think it's spam. Thanks!

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  14. Email Templates from HTML/PDF Files

    1. Being able to add the names of patients to email templates, similar to how we can with text message templates.

    2. Being able to create more custom text message templates, beyond the 6 standard that are currently available.

    3. Being able to send out email templates from html or pdf files that are created by our marketing company.

    Thanks

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  15. Marketing Feedback

    The Marketing section needs work. I'm not sure if this issue is only happening on my end, but the entire platform is very slow. Uploading graphics is a nightmare. For whatever reason, graphics are pushed to the left, making the email look bad. It would not let me center the graphics. Next, we recently added a new location to our weave dashboard and I just sent out an email campaign for the first time under that location. I had no option to customize any of the text, meaning I could not bold anything, use bullet points, align anything. Those options…

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  16. Recall

    When patients receive recall reminders it documents the amount of days it's been since their last visit. It would be nice if this showed up in months instead.

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  17. Patient Satisfaction Survey

    Patient Satisfaction Survey Email template with data collection or the ability to embed html form like google forms and surveymonkey into your emails.

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  18. Email Customization Font

    Customization with email - font currently looks weird when it gets email. So font customization, customization/customizable template for outgoing forms.

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  19. Communication to patients

    There needs to be a way to view all communication sent to each patient, including automated emails. The admin portal shows emails being sent that were not actually delivered. If an email is kicked back we also need notification.

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  20. Email confirmation

    We would like to see an option when patients confirm via email that they have an option to "add to the google calendar"

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