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44 results found

  1. Fax Confirmation Page

    Hello,

    I would like to request a fax confirmation page that we can view the date, time and status of the fax. A screenshot of the first page of the fax on this confirmation page would be helpful as well.
    As a medical provider we are constantly sending faxes to insurance companies. If they happen to not receive it when have to send proof to them that it was sent timely in order to get the authorization & our claims paid. This is very essential for our line of business. Thank you.

    72 votes

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    15 comments  ·  Fax  ·  Admin →
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  2. Tag Faxes to A Co-Worker

    I like your new Tag feature in Messages, but can you also apply that to faxes? As it is now, the person checking faxes has to open up the fax, then send an inter-office text to the person who needs to handle it. If we could just assign it to the person, that would save a time-consuming step! Thank you.

    34 votes

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    Started  ·  11 comments  ·  Fax  ·  Admin →
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  3. Customizable & Dynamic Fax Cover Sheet

    We should have the ability to create and upload customizable fax cover sheets. Fax cover sheets could be uploaded as Word doc files so that they can include a company header/footer, contact information, HIPAA notice, etc. They should also be dynamic with fillable field options such as <<TO>>, <<FROM>>, <<COMPANY>>, <<FAX_NUMBER>>, <<NUMBER_PAGES>>, <<SUBJECT>>, and <<NOTES>>.

    30 votes

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    Started  ·  8 comments  ·  Fax  ·  Admin →
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  4. Delete option for incoming faxes

    Please make an option to delete a fax instead of only allowing archiving. 95% of our incoming faxes are junk and we do not want to keep them in an archive!

    22 votes

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    2 comments  ·  Fax  ·  Admin →
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  5. Fax Drafts

    Good afternoon! I would like to suggest a fix for a reoccurring problem; incoming telephone call interrupting the preparation of a new fax, i.e., if the telephone is answered while preparing a new fax, all of the information that has been typed into the fax will be lost and you have to start all over. Your consideration to this is very much appreciated!

    21 votes

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    Started  ·  4 comments  ·  Fax  ·  Admin →
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  6. Having a scanner or fax that goes right to the app

    When having to send a fax it is a pain to scan the documents into the computer then attach them to the fax... it would be amazing if there was a scanner or fax that went directly into the documents for the fax being sent!

    11 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  7. Fax file size

    it would be great is we were able to send Faxes that are more than 25 MB because when we send medical records which can be anywhere from 10 sheets to 200 sheets of paper and that have to be grouped in one file because they have a notary stamp page with it.

    it would be great if this system worked more in conjunction with WebPT for scheduling appointment reminders.

    this system was suppose make office work easier but it has added a lot of steps compared to what we use to use especially in the faxing area. for example…

    11 votes

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    Started  ·  3 comments  ·  Fax  ·  Admin →
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  8. Forward Incoming Faxes to Email

    Please allow for the ability to have incoming faxes received, to auto forward to an email account we can designate?

    8 votes

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    0 comments  ·  Fax  ·  Admin →
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  9. Make Persist Fax Memo optional

    Persistent Fax Memo-
    Please make this optional. We do not like this feature as we do not send the same memo to any outgoing faxes. It has created confusion with some recipients as they received a message that didn't apply. Additionally, I believe this creates greater possibility for HIPAA violations. Compounding the problem is the fact that the entire memo is not displayed in the app if it is longer than just a few lines. It becomes possible to delete only a portion of a previous memo leaving inaccurate or sensitive information on the subsequent fax.

    6 votes

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    Started  ·  2 comments  ·  Fax  ·  Admin →
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  10. FAX - ALLOW FAX interface to populate directly from scanner

    When we go to fax, it would be a great feature to also give the option to scan directly to the fax instead of having to scan a document, save it, then go locate it and attach it.

    5 votes

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    0 comments  ·  Fax  ·  Admin →
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  11. Ability to markup fax on iPad and send it back without printing

    There should be a way on the weave mobile app to download/save a fax as a .PDF so we can mark it up on our iPad and send it back without having to print it. This would also require the ability to upload a file from the fax section of the mobile app instead of just attaching a photo or taking one.

    5 votes

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    0 comments  ·  Fax  ·  Admin →
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  12. Private Faxes

    We used to have several faxes in our offices. One fax line was used by our office manager, and it was a private fax she used for private confidential information. Since we have ported all our fax numbers, all employees are able to see faxes. There is no privacy. We'd like to have a feature that allows privacy, either through user access or password protection for fax access. Thanks

    5 votes

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    1 comment  ·  Fax  ·  Admin →
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  13. Give the option to mark read and unread at the same time.

    Currently when you click a fax the only option is to "Mark Read". So to mark it unread you have to click out of the fax and then back into the same one before the option to "Mark Unread" appears. When "document options" appear, there should be options to "Mark Unread" and "Mark Read" in the same drop down.

    4 votes

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    0 comments  ·  Fax  ·  Admin →
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  14. fax cover sheet

    i want to customize a fax cover sheet but i want it to stay there so my staff can't change it. when faxing information, we need a liability HIPAA clause at the bottom or somewhere but i can't do that. i can only customize the cover sheet and then send it to someone and it'll be there next time but my staff can still make the mistake of changing the words or deleting it and then our faxes won't have that legal clause on them anymore. this should be an admin right or something. this is a priority

    4 votes

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    Started  ·  2 comments  ·  Fax  ·  Admin →
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  15. Failed fax notification

    It would be helpful to have a notification pop up (or a red alert on the fax icon) if a fax fails so we can deal with it promptly. We send a lot of faxes and I don't want to have to check the Sent folder and scroll down each time to see if it sent.

    4 votes

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    0 comments  ·  Fax  ·  Admin →
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  16. Cover Sheet only

    I would like to be able to fax the cover sheet only at times without attaching a document to the cover sheet. Sometime we are responding to contact lens verifications and there is no attachment to send, only a written message with the patient name and record number.

    4 votes

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    0 comments  ·  Fax  ·  Admin →
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  17. Bulk Import Contacts to Fax Directory

    I would like to see a bulk import option for importing contacts into the fax directory.

    4 votes

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    0 comments  ·  Fax  ·  Admin →
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  18. Ability to audit who opens faxes

    Ability to see which weave user opened a fax, text, or online appointment request. This will allow managers and other employees to ensure accountability of any faxes or messages that are incorrect or opened but not responded to

    4 votes

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    0 comments  ·  Fax  ·  Admin →
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  19. Contact list upload to Weave

    It would be helpful to be able to upload an excel file with all your fax contacts directly to Weave. This would be especially helpful when switching to Weave from another digital fax system.

    4 votes

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    0 comments  ·  Fax  ·  Admin →
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  20. Need ability to see who has opened/viewed faxes, and maybe comment box to keep track of status if needed

    We need the ability to see who has opened/viewed faxes. It would also be helpful to allow notes to be made in the fax folder, or maybe a box to mark when requests are completed. This will make it easier to keep track of which fax is waiting on records to be faxed back, or if something else is going on that needs to be followed up on.

    3 votes

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    0 comments  ·  Fax  ·  Admin →
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