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  1. Fax Confirmation Page

    Hello,

    I would like to request a fax confirmation page that we can view the date, time and status of the fax. A screenshot of the first page of the fax on this confirmation page would be helpful as well.
    As a medical provider we are constantly sending faxes to insurance companies. If they happen to not receive it when have to send proof to them that it was sent timely in order to get the authorization & our claims paid. This is very essential for our line of business. Thank you.

    42 votes

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    12 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Fax cover sheet - missing HIPAA notice

    Yikes - just realized the Fax Cover Sheet does not contain the federally-mandated HIPAA privacy language that all offices are required to have on any faxed document transmitting protected health information (PHI). This is a major liability and oversight on your part.

    https://concord.net/hipaa-compliant-fax-cover-sheet/

    Whether you’re new to the world of HIPAA fax regulations, or you’ve just never thought about this question, remembering to always include a cover sheet is easier if you’re aware of how important this step is. Simply put, there are three primary reasons why a cover sheet is important for HIPAA compliant faxing:

    Protecting the fax document
    40 votes

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    16 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Sending a Fax

    Good afternoon! I would like to suggest a fix for a reoccurring problem; incoming telephone call interrupting the preparation of a new fax, i.e., if the telephone is answered while preparing a new fax, all of the information that has been typed into the fax will be lost and you have to start all over. Your consideration to this is very much appreciated!

    10 votes

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    Added to Backlog  ·  1 comment  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Tag Faxes to A Co-Worker

    I like your new Tag feature in Messages, but can you also apply that to faxes? As it is now, the person checking faxes has to open up the fax, then send an inter-office text to the person who needs to handle it. If we could just assign it to the person, that would save a time-consuming step! Thank you.

    9 votes

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    3 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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  5. print to fax/ word document to fax

    We would like to see changes to the fax feature. Please add a contact list so we can quickly pull up the common fax numbers we use. Also, it would be helpful to use a print to weave fax feature so that we can finish a document and then it will pull up in weave fax to send. Or at least be able to send word documents instead of having to convert them to PDF.

    9 votes

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    Under Review  ·  4 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Fax file size

    it would be great is we were able to send Faxes that are more than 25 MB because when we send medical records which can be anywhere from 10 sheets to 200 sheets of paper and that have to be grouped in one file because they have a notary stamp page with it.

    it would be great if this system worked more in conjunction with WebPT for scheduling appointment reminders.

    this system was suppose make office work easier but it has added a lot of steps compared to what we use to use especially in the faxing area. for example…

    8 votes

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    2 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Delete option for incoming faxes

    Please make an option to delete a fax instead of only allowing archiving. 95% of our incoming faxes are junk and we do not want to keep them in an archive!

    8 votes

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    1 comment  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Fax OVERHAUL

    This fax system needs a complete overhaul. Medical office have no option for the common HIPPA compliance notification. This has to be done every time a fax is sent. Impossible to get large faxes to send. Cannot search for fax numbers sent or received in the desktop app. Cannot name common used fax numbers for future use, or store then for this purpose. It seems like the bare minimum

    6 votes

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  9. Save fax as a draft

    An option to save a fax as a draft would be very helpful.

    6 votes

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    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  10. Forward Incoming Faxes to Email

    Please allow for the ability to have incoming faxes received, to auto forward to an email account we can designate?

    4 votes

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  11. 3 votes

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  12. Ability to markup fax on iPad and send it back without printing

    There should be a way on the weave mobile app to download/save a fax as a .PDF so we can mark it up on our iPad and send it back without having to print it. This would also require the ability to upload a file from the fax section of the mobile app instead of just attaching a photo or taking one.

    3 votes

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  13. template/auto-fill for fax cover sheet

    Office would like to be able to setup a fax coversheet that will automatically fill whenever they setup a new fax to send.

    2 votes

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  14. Ability to audit who opens faxes

    Ability to see which weave user opened a fax, text, or online appointment request. This will allow managers and other employees to ensure accountability of any faxes or messages that are incorrect or opened but not responded to

    2 votes

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  15. Contact list upload to Weave

    It would be helpful to be able to upload an excel file with all your fax contacts directly to Weave. This would be especially helpful when switching to Weave from another digital fax system.

    2 votes

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  16. Selectable fax number

    Select which fax number is used on the iPhone mobile app. (We have two in one office)

    2 votes

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  17. Private Faxes

    We used to have several faxes in our offices. One fax line was used by our office manager, and it was a private fax she used for private confidential information. Since we have ported all our fax numbers, all employees are able to see faxes. There is no privacy. We'd like to have a feature that allows privacy, either through user access or password protection for fax access. Thanks

    2 votes

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  18. Fax groups

    Please add fax "groups" so we can fax in bulk to select groups of people at once. This would save me so much time when I am sending out 200+ faxes for events we hold multiple times a year

    1 vote

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  19. Fax organization

    Delete option on faxes instead of archive

    1 vote

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  20. Cover Sheet only

    I would like to be able to fax the cover sheet only at times without attaching a document to the cover sheet. Sometime we are responding to contact lens verifications and there is no attachment to send, only a written message with the patient name and record number.

    1 vote

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