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  1. Ability to add new patient from both message phone number or caller phone number.

    Ability to add contact number to patient list when a new phone number contacts us (from message or call list).

    8 votes

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    5 comments  ·  Contacts / Patients  ·  Flag idea as inappropriate…  ·  Admin →

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    We have heard your feedback and are taking it seriously with this idea! We'll let you know if there is more information/updates in the future, but if you have questions in the meantime feel free to reach out to me at drew.hemsley@getweave.com.


    If you'd like to schedule some time with me to talk through this feature idea, please use this link for a 30 minute call. I would sincerely appreciate your time!


    Best,


    Drew Hemsley | Product Manager @ Weave

  2. Update a contact record even if originally created with a .csv

    I import users from a .csv file. There is what I thought was a bug that if you go to a patient record, and attempt to update anything in the record a "Failed to update custom contact" error happens. I was informed by Frida that I am observing the expected behavior and in fact you shouldn't be able to update a contact in the software if it is imported from a .csv. But a custom contact that should be possible.

    That makes zero sense as an end user. First there is an edit contact button, and second it would make…

    6 votes

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    4 comments  ·  Contacts / Patients  ·  Flag idea as inappropriate…  ·  Admin →

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    We have heard your feedback and are taking it seriously with this idea! We'll let you know if there is more information/updates in the future, but if you have questions in the meantime feel free to reach out to me at drew.hemsley@getweave.com.  


    If you'd like to schedule some time with me to talk through this feature idea, please use this link for a 30 minute call. I would sincerely appreciate your time!  


    Best,  


    Drew Hemsley | Product Manager @ Weave

  3. Restore original search function

    The latest update to the search function of weave is not a useful addition. Working in an office I can say that I don't need a quick link to settings, I find it cumbersome to have to click "see more" and retype the patient I was trying to search. If there is a way to turn off this feature I would like to do so.

    5 votes

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  4. Take out inactive members from birthday wishes

    The happy birthday messages are sent to all patients, including inactive as the default setting. The default setting should not include inactive. We have had family members upset that they have received best wishes for their family members who are marked deceased in our EMR.

    4 votes

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  5. Patients with same phone number

    We have patients with the same phone number (for example: a mother and her two children have the same phone number). When we message a patient, we only see one name and this can get confusing if patients in a family have different surnames. It would be nice to have all names connected to a phone number to show on the screen when we message or call patients.

    4 votes

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  6. save the date of rescheduled appointments

    Request to have rescheduled appointments still be sent an automated save the date reminder instead of creating new appointment

    3 votes

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    Request Received  ·  1 comment  ·  Contacts / Patients  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Stop changing our system info when form is submitted

    HELP! We are sending out links to parents for children appointments and when the info comes back to us it is changing the parents info to the childs automatically. Example- we send Mrs. Susan Smith DOB 10/12/2000 a text to fill out a health update for Maria her child DOB 2/22/2021. When the form comes into our system it has changes Susan's name to Maria and her birthdate to Maria's. We have to send links to parents' phone numbers- is there a way around the form changing our system info??

    3 votes

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  8. Physician contacts

    Our EHR maintains a list of physician office contact information as well as patient contact information. It would be incredibly helpful if Weave integration could sync the former in addition to the latter so that the most recent physician contacts can be pulled automatically rather than updated manually via CSV upload in the online portal.

    2 votes

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  9. COllect Balance

    I would like to be able to edit the message 'collect balance" from the overview.

    2 votes

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  10. Dentrix--> More info / Click to dail

    1) In Dentrix: Integrating a 'oneclick dial' to the "more info button"

    2) In Weave: Have the desktop version match the Phone app. Both in filtering and Appearance of schedule

    2 votes

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  11. Ability to edit patient database

    I know I've reached out before but I cannot impress enough the importance of allowing us to edit OUR OWN database. Patients have changes to phone numbers all the time. We love this system however, this one item really needs addressing. I cannot reupload my csv database. It is very cumbersome to scrub all 20,000 patients, many who are deceased or no longer coming to our office. When changes need to be made, I have to go into the initial Weave Master csv file and edit it. I try to do it once a week but last week alone had…

    2 votes

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  12. Patient Photo

    We would like to have the ability to take the patients photo to load into Dentrix. This helps us be able to remember each patient and give a more personal experience!

    2 votes

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  13. Improvement recommendation

    We are a veterinary hospital. Birthday under client should be the pet's birthday or get rid of the line completely. The birthday is confusing it is always the current date for every client/pateint.

    2 votes

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  14. Edit Capabilities

    ability to edit client information directly from the weave app for clients information that has been uploaded from a csv file rather than having to download a new csv to change.

    2 votes

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  15. Export CSV or Excel file from weave client database

    Currently, we can import CSV from practice software and upload it to Weave. I would like to have option to export CSV file or Excel file from Weave (client database). Thank you.

    2 votes

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  16. Vaccine Question

    Please add question to the Wellness Form asking if a patient has been vaccinated for COVID-19 and a date box of when it was administered!

    2 votes

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  17. MORE FILTER OPTIONS W/INSURANCE

    when doing a campaign, please allow us to add MULTIPLE INSURANCES to the filter. It is very limiting to only be able to do 1 single insurance at a time.

    Also add to the filter option the ability to filter by provider/DR

    BRING BACK THE QUICKFILL BLAST THAT IN 2019 ALLOWED WEAVE TO PULL MULTIPLE PAST DUE PTS AND SEND THEM LAST MINUTE OPEININGS.

    1 vote

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  18. Overdue Recall

    It would be great if there is a better way to be able to see who has not received a recall, especially when the patient does not have a cell phone, are overdue, or has opted out of text messages. If there was a PRINT option that we could manually go through the patients and send either a text recall (if available) or mail them a letter reminding them.

    1 vote

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  19. Feed back follow up/ Reciept

    How can I see if my previous Feedback/Suggestions have been viewed or answered. I haven't received an email to confirm the receipt of those suggestions/feedback.

    1 vote

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    Merged  ·  0 comments  ·  Contacts / Patients  ·  Flag idea as inappropriate…  ·  Admin →

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  20. populate info

    Please get the patient information to uni-formally populate between all forms so patients do not have to keep redoing it!

    1 vote

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