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37 results found

  1. Allow us images to be sent through team chat

    Allow images to be sent through team chat

    56 votes

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    22 comments  ·  Chat  ·  Admin →
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  2. Team Chat: Search messages by keyword

    Would you please make it possible to "search" for a key word in our inter-office text/chat? Many times we need to recall a conversation, but it can take 30 minutes to go back even to last month. It would make this much more useful! Thank you.

    21 votes

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    Planned  ·  11 comments  ·  Chat  ·  Admin →
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  3. Allow managers/owners access to team chat

    I think the weave app should have a feature that allows office managers/owners to view the team chat of any employee. While we love weave and initially loved the idea of the team chat as we thought it could help employees communicate business matters, we have run into some problems where the chatting feature is being misused by staff which goes against our office computer policies. Currently, there is no way to prove misuse. I think it would be great if owners/managers/admins had this capability. It is something we've already reached out to Weave to see if it could be…

    18 votes

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    Added to Backlog  ·  3 comments  ·  Chat  ·  Admin →
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  4. LIVE CHAT via office website

    I am signing up for the BETA trial. I think it is great that widgets will be available on office website for patients to access for New patient contact. I would REALLLLY would like to see Weave advance into providing LIVE chat directly from websites for new patients.

    12 votes

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    Added to Backlog  ·  3 comments  ·  Chat  ·  Admin →
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  5. Team Chat: Reply to a Thread

    for the Team Chat-- I wish there was an option to reply to certain messages within the team chat so that person knows we are responding to them specifically.

    6 votes

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    4 comments  ·  Chat  ·  Admin →
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  6. Team Chat Pop Ups

    Hello! We would love something in the settings that allows us to view message contents in the desktop pop ups when someone types a message in the Team Chat. Right now, the pop up just says "Click here to view message" and you have to click on the pop up to read the message. Because we often have our hands occupied with other things, clicking on each message to see the intended recipient is very inconvenient.

    When patients message us through the Message tab, we can see the contents of those messages in the pop up. So, we'd just like…

    6 votes

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    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
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  7. Issues with Team Chat

    We always have a problem with our Weave Team Chat feature either not being available or glitching. We were told the way to resolve it is to uninstall the app and then reinstall it, which is not convenient especially when we are busy and need to get a message to another member quickly. Some of the issue when someone send us a message is when we click on "View Message" it doesn't show the message that was actually sent at that time. It shows an older message and we have to leave the chat group and come back. Help us…

    6 votes

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    Under Review  ·  3 comments  ·  Chat  ·  Admin →
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  8. Team Chat: Mark as Unread

    It would be helpful if a team member could read a message, then mark it for follow up. Sometimes we just don't have time to take action before many more messages come through, and then we have to sift through the messages to find the ones that need action.

    4 votes

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    Planned  ·  2 comments  ·  Chat  ·  Admin →
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  9. Calls shown in texts

    IF calls would show up on the text so you could see who called who between texted messages. This would help so many people keep track of things

    4 votes

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    1 comment  ·  Chat  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  10. Flag messages in team chat for reminders

    Please make a feature to be able to flag messages in team chat as a reminder to go back to for review

    3 votes

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  11. It would be great to be able have a note attached to a text thread

    It would be nice to add a note regarding the text. A tag is short and sweet, but it does not allow details. I do not find the note section in the contact list useful at all. I would put the note section in that spot where the three dots are. This is available for each texting thread and so the note would be attached to each texting thread instead of only the patient. I am pretty sure that other offices would love this feature.

    3 votes

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  12. Team Chat Patient Tag

    With Nextech's PracYakker communication, you can tag a patient in a chat message to another staff member, click on the tag and it will take you to the patient's chart. It would be great if somehow this could be done with Weave too.

    3 votes

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    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
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  13. Notification Sounds for Incoming Team Chat Messages

    Can you implement audio alert when there is a new message?

    2 votes

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    Request Received  ·  1 comment  ·  Chat  ·  Admin →
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  14. Chat Box Larger to Show More Text

    The chat box is too small! Please make us able to enlarge the Weave window to make the chat larger. When multiple team members message in a short period it's difficult to keep track of messages that have scrolled off screen. Please make the chat bigger or adjustable!!

    2 votes

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    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
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  15. Integrate Facebook Messenger Messages Into Chat App

    It would be great if you could integrate Facebook Messenger messages into the chat feature of your app. This way we could monitor just one place for all incoming messages. I thought that was already a feature, so I was way bummed when I found out it wasn't.

    2 votes

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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!  We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.  Again, thank you for taking the time to help us make our products better.  If you need help with any issues immediately, I would recommend reaching out to our support team at:  www.weavehelp.com.  Thank you, and we look forward to working with you in the future.  -Your Friends at Weave.

  16. Team Chat: Like or react with emojis

    We want to "Like" or react with an emoji to a specific message on the team chat lines.

    2 votes

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  17. Delete Employee Chats not created by you

    It would super helpful as an ADMIN to be able to delete chats that you did not create and a way that you can remove rights to create new chats for employees. We have some employees chatting negative things about other employees and as Office Manager no way to stop it. Thanks!

    2 votes

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    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
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  18. notifications apple watch broken

    This week the notifications on my apple phone and watch are no longer showing up. Notifications are all turned on in settings. For the last year it worked fine. Please fix this I use the watch notifications all the time.

    2 votes

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    0 comments  ·  Chat  ·  Admin →
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  19. Team Chat: Multiple Chat Windows

    I think it would be helpful if there was an option to have multiple windows open at a time. For example, I'd like to be able to keep my team chat open while also having a client conversation in a separate window, rather than having to switch back and forth within the desktop app.

    2 votes

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    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
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  20. Weaveneeds to import the chat info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful!

    Weave needs to import the chat convo/info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful and way too clunky and cumbersome for the ease of this app. It leaves o too many opportunities open for missed info and missed records.

    1 vote

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