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  1. Marketing Filters

    More Filters For Marketing: Age Ranges, Last name Ranges. & pre-set Call to action buttons. I have many more suggestions

    1 vote
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    0 comments  ·  Data Sync  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  2. message templates

    We need more "message templates" as soon as you are able to make more for us.

    Also, the confirmation texts are not transferring over to "confirm" on the Nextech side. It has never worked for us.
    Melanie

    1 vote
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    0 comments  ·  Data Sync  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  3. Resync button on server

    I have to call and an hour or more on the phone every month to fix our eyewear notifications. Each time the initial support person researches the problem. After a while, they say they can't do anything, and pass it on to a higher tech. EVERY time that tech says they are resyncing Weave on our server. Why don't you create a button that can be on our server desktop that I can click to re-sync it? I would save you a whole lot of time, as well as me.

    1 vote
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    0 comments  ·  Data Sync  ·  Flag idea as inappropriate…  ·  Admin →
  4. Compatibility

    We would like to be able to use payments - but we are in Canada!
    We are also wondering if/when Weave will be come compatible with our Visual-Eyes software :)

    1 vote
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    0 comments  ·  Data Sync  ·  Flag idea as inappropriate…  ·  Admin →
  5. Full reading ability of scheduler

    In the web assistant I need it to be able to read the regular schedule that we use for the doctors and the exceptions that are put in to either open or close the doctors schedule in order to give patients a truly accurate log of openings.

    1 vote
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    0 comments  ·  Data Sync  ·  Flag idea as inappropriate…  ·  Admin →
  6. Notification when system is not synced

    Please incorporate a notification when there is something wrong with the sync application or when the system is no longer connected to Dentrix.

    1 vote
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    0 comments  ·  Data Sync  ·  Flag idea as inappropriate…  ·  Admin →
  7. Admin rights to upload CSV?!

    Two weeks ago, we were having issues with 2 of our employees not being able to upload the .csv file. HOURS on chat and remote troubleshooting after a generic error message got us nowhere. We were told that since I (the Practice Manager) could upload it that we should just deal with it and I should do it every time. Today, I see that changes have been made and that the .csv files are unable to be uploaded by an employee without admin rights. Who the heck thought this was a good idea??? As the Practice Manager, I have employees…

    2 votes
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    2 comments  ·  Data Sync  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sync time stamp

    We need a time stamp to show last sync date and time. The previous company we used for reminders - SolutionReach - had this feature. With Weave, we have to wait and discover that messages are being sent out and there's been a few time where it wasn't working for weeks and it took us a week to even realize!

    5 votes
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    2 comments  ·  Data Sync  ·  Flag idea as inappropriate…  ·  Admin →
  9. Integrate

    Hi Developers team,

    We have switched over to Dentrix Ascend cloud base application and Weave doesn't work to integrate with DA but partially with CSV file is there a way that we can fully integrate with DA at all current location and other 23 in pipeline.

    If you have any questions please call me at 248.974.5603

    Thanks,
    Mir

    4 votes
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    0 comments  ·  Data Sync  ·  Flag idea as inappropriate…  ·  Admin →
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