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  1. Integrate Weave with Acuitas

    Submitting an enhancement request to integrate weave with acuitas. Would make processes much more seamless, thank you.

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  2. 1 Click phone call through Dentrix

    I call a lot of patients each week(200+) and to be able to click 1 button in Dentrix that calls the patient from my phone would be life changing. It would save me so much time and frustration dialing number after number after number. I would like for it to be as simple as clicking their telephone number in Dentrix and have it instantly go through on my phone, like a hyperlink. It would save me so much time, frustration, and additionally I would be able to reach out to even more patients, giving them the care they need. Thank…

    4 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  3. OpenDental API and Database Integrity

    Starting in version 21.4 of OpenDental, 3rd party vendors will not be allowed to write directly to OpenDental Databases.

    Transition Timeline:
    We need to give you time to transition to the API. Here's a rough idea of how that transition will work. Version 21.4 will be released approx 12/2021. Users will start to see small notifications in various screens indicating data being changed by third parties. The warnings should not be scary and there will be lots of explanation so that they won't be concerned and they won't call anyone. Every three to four months, as new versions are released,…

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  4. Eyewear Notifications - auto switch from "Received" to "Notified"

    With Eyewear reminders: When Weave sees a "Received" status and sends a text, it would be helpful to have Weave then mark the order as "Notified" in the practice management software (similar to the mark "Confirmed" function in the appointment reminders.
    As of now when an order is marked as "Received" a text may go out, but there isn't an easy way for staff to see if they need to make a subsequent phone call.

    2 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  5. Symplast Integration & Copy/Paste Feature

    Hi - our office is in desperate need to add a copy-paste feature into Weave. Can we have the developers take a look into this and possibly create this feature for the desktop app and the mobile app as well.

    We are also working with Symplast - our Patient Management Software (PMS) and they have sent out to Weave a porting request (I believe) to integrate Weave's application into their application. They are ready to go and have your services work with theirs but they have been waiting on you for a couple months.

    Please let me know the status…

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  6. Auto-Confirmations Date/Time Stamp with Copy of Message in Patient Chart Notes

    Would it be possible for appointment confirmations in Weave to write back an entry in the patient chart on OpenDental with a date/time stamp? For example, when Jon Smith confirms his appointment, it will change from unconfirmed to confirmed in the schedule. We would like it to also document the date/time with a copy of the message in the OpenDental patient chart notes. When we use OpenDental's auto-confirmation module, it does this for us already and makes it easier to track. Please let us know if this is possible. Thank you so much!

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. bluetooth headset with app

    The app is an awesome idea and it's really great for lots of things. I have been making calls from home since last summer and I use your app almost everyday. I have a lot of feedback and would love to answer any questions you might have about the following (or anything else): When I call out, the connection often isn't great and then I use a wired headset with an extended microphone. The customers can usually hear me, but not always very well as the connection can be spotty. I also would LOVE to be able to use a…

    1 vote
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  8. Software Improvements

    Hi, I have a few ideas:
    -Texting...allow for pressing enter for paragraph spacing (right now pressing enter sends the text)
    -We have an in house membership plan...can you please include that as a type of insurance so that it shows up in the patients' profile?
    -Is there a way that communication can be tracked or documented automatically into our software management program (Eaglesoft)?
    Thanks!

    1 vote
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  9. Recall Feature Improvement

    The recall functionality as it currently exists in Weave is lacking. Having recall reminders sent via text or email, but without a fully functional scheduling link is very inferior to other vendor options. A fully functional scheduling feature would be able to look into RevolutionEHR for actual open slots, allow the patient to choose a slot, then write back into RevolutionEHR to fill the slot.

    Please consider adding this feature in the near future. Currently we are using a different vendor for those services.

    Thanks.

    4 votes
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  10. New Patients who are not active in Dentrix

    Weave needs to be able to integrate more with Dentrix in order to recognize New Patients that are in the schedule but not activated in our system. Meaning we should be able to send the new patient forms digitally or have confirmation texts and emails sent like any other patient. We came to Weave from Lighthouse. Lighthouse was able to recognize and send New Patients appointment reminds even if they were not active in the system. We are not allowed to create new patients charts until they actually show up in office for their appointments. Please make this happen as…

    1 vote
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  11. Take Pt. photo and Sync Pt. ID photo

    Hi, can you please add an option to take a patient profile picture, that can be taken through an iPad. Through the patient section, that can automatically sync or can easily be sent to eagle soft? As well as in the forms section, when patient is in office, if there can be an option to take a picture of their ID that can automatically be entered into the pt.'s Smart doc on Eagle soft.

    1 vote
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  12. Add Another Practice Management Integration

    Great that you integrate with AVImark, but please add integration with Covetrus's cloud-based system, eVetPractice as well. Thank you!

    1 vote
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  13. Integration with Impromed - Phone Numbers

    Within Impromed software, the integration is pulling the phone numbers from the Patient File versus the Client File. This ends up with sometimes pulling the wrong number to text and then the integration is no longer useful for this feature.

    1 vote
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  14. Information

    Reminders - We should be able to send reminders to several members for some of our patients.

    When you switch from one program that pulls information a different way ( the billing tab) and your weave system pull for a different tab we ( the office) should be told that, not discover it on your own. That would have been a factor in switching systems.

    1 vote
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  15. Filtering patients by using User Codes

    We would like the capability to send a message out to remind our patient's that have to take an antibiotic before their dental appointments a reminder. In order to do so we need the capability to filter out these patients. These patients are in softdent with a user code of "P". We would like the capability to filter these patients our by using user codes in softdent. Thanks!

    1 vote
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  16. Caller ID Web Lookup as Source

    Allow for s Web lookup source for Caller ID for Hosted CRM / EMR / PIMS Platforms.

    Similar functionality can be found in FreePBX, Trixbox, Anveo, PIAF, Vonage, FusionPBX/FreeSwitch, RingCentral, 3CX, Intermedia Unite, etc.

    Would be a very helpful sales tool to say Weave can do the exact same as these competitors do. (Plus Mnay of Hosted PIMS record the lookup as a Client Call so it can be recorded in Client record - Additional layer of Integration.)

    1 vote
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  17. problem

    We are still waiting for the connection between Advanced MD and Weave. We still are not having patients text for appointments is this being worked on. Thank you Sheila

    1 vote
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  18. integrate with Idexx neo

    I would like for Weave to integrate with Idexx Neo. Our office uses Idexx Neo and we are not able to use a lot of Weave's offered features since they do not work together.

    1 vote
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  19. Integration with EHR

    I have been using Weave for many years now but it does not integrate with my EHR, My Vision Express. I was told initially that Weave was working on getting integrated but it has not happened. Can you please work on getting integrated with My Vision Express?

    6 votes
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  20. Full integration

    I was just on a call to get my integration set up along with all the appt and recall reminders and online scheduling. After seeing the exacts, I am not able to move forward.. My current reminders/recalls/scheduling is fully integrated and even though the platform isn't as user friendly for me, it is better for my clients. Sending clients a "you are due for an appointment please schedule" but not being able to tell them what all they are due for to schedule it accordingly without sending 6+ text messages/emails is not ideal. Please let me know when the FULL…

    1 vote
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