CVC requirements
Good morning, I have a question. Since we have logged onto Weave, we have had to use a CVC to enter in manual payments. Our statements get sent out by a clearing house & they do NOT have the feature to put CVC on our statements, so we have to call 3/4 of our patients who send in a cc payment just to get this code. It is a real inconvenience for us & some of our patients. The ones we can not reach well their payment sits here until we can get a hold of them. This feature has made our AR go way way up. We do not like having to put the cvc in. our other system we had did NOT make this a requirement. PLEASE take this requirement off, we do not want to switch to a different program & would like to stay with Weave, but our Dr's say if this is how it will always be we will need to find another program. Please take this into consideration