Filter "Undeliverable" Text Messages
With the new text message update, we are receiving "undeliverable" messages back from those numbers who have opted out of texts. This bogs down our messages. Every day we are weeding through 80+ messages that are "undeliverable" because they have opted out of texts, all while new texts are coming through. It is overwhelming. If there was a way to set up an automatic filter to filter those messages out so that we can take care of the more important messages, (cancellations, ordering, etc.) and get rid of those as we have time, that would be helpful.
Thank you!
Taylor Hasty
shared this idea
-
Steven G Black OD PC
commented
It would be nice if it were possible to look at a full month of messages that have went out to make sure that everyone has received a message. We had an outage and we are unable to look and see who got their messages and who didn't.