Analytics for Managers Only
Hi there,
We are looking to have the access to the analytics only be for managers. What we are finding in our office is that our team members become fixated on those numbers and who is answering more calls than others. It is causing fights in the office and it would be best if only the managers could have access to the analytics. This would be extremely helpful for our office and I am sure other offices as well :)
Kelsey Courchesne
shared this idea
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Ashley
commented
I beg to differ—open analytics is essential for improving teamwork (similar to open team communication/collaboration). All of our team members can access analytics, helping us grow, learn, and make informed decisions daily. Providing all team members access is one of Weave's most significant and beneficial features. Maybe an option to revoke access to team members should be in question, but if teams act the way you describe, it isn't much of a team, and they'll find a new Analytics type issue when they are no longer accessible. If it's not one thing, it's another—always!
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Chantel E.
commented
I'm having the same issues at our office. Please make it an admin feature.