Allow the combination of several different "topic" messages for on hold....And have it pick up where left off for that call.
Allow us to combine many different “topic clips” together so I can change the messages or the order of messages anytime I want. For example: I want a message about boarding, one about grooming, one that says happy holidays, one that says summer tips or winter tips, one about the importance of dental cleanings……etc, etc. I would like to piece together (customize) my series of what plays so I can easily change to what is pertinent at that time. ALSO…make the messages start from where it left off for that particular call every time you place a client on hold. The current way means the person on hold ONLY hears the first message over and over again and never gets to any other messages unless they are on hold forever (which is not what we strive for).