We have two people at our front desk, one person is bilingual. So when our english-only speaking receptionist answers the phone, the call-pop with all of the patient information is available on her computer and the phone she answered. The problem occurs when the person calling in is Spanish-speaking and the call needs to be transferred. If the English-only receptionist answers a Spanish speaking customer, she must transfer or place the call on hold. The call-pop and patient information is lost in this process. The call does not show in recent calls until it is hung up, so the English-only receptionist is unable to quickly share patient information with the bilingual receptionist. We have two offices with Weave and both are experiencing this issue. We would be really grateful for an option to keep the call-pop open until manually closed, or have it appear on the second computer after a call is transferred.