Online Scheduling without allowing choice of hygienist. And without staff approval
Scheduling: hygiene appt WITHOUT showing provider names; scheduling without staff approval
Patients do not get to choose their hygienist. We move patients around among providers based on many factors after they schedule, balancing providers' loads etc. and if they choose Melissa and see Barb they may be angry.
We need an option where only "Any Provider" accurate openings are displayed
I want patients to leave the scheduling effort knowing they have an appointment, not a "request submitted that they might get" Can you imagine how much less satisfying that would be on OpenTable? "we got your request, we'll let you know if it works the next time we're open and get around to it" People book a lot at night and have an instant answer so they can plan their lives, that's why they are trying to schedule online.
Jeffrey Brent
shared this idea
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Bethany Wilkerson commented
We would also like to see true online scheduling for our Avimark clients as well. The whole point of offering online scheduling is to help minimize what our receptionists have to do and to give clients the convenience of scheduling appts on their time regardless of our office hours.