Post Appt Text
Starting last week patients who were on the schedule but didn’t show for their appointment received our post appointment request for a review text. I contacted support and was told those messages go to patients with conformed appointments. I would like to put this in the suggestion box that the setting for that text should be for completed appointments. Or let the offices have the option of setting our own preferences.
2
votes
Michael Barno
shared this idea
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Hi Michael, is your office cancelling the appointments for those who no-show? We won't send a review text out if the appointment is canceled.
