Set Voicemail Override to default to closed IVR options. In the past, when we turned on VMO, it would set our office as "closed" and trigger all appropriate changes - the office is closed text message and more importantly, our Closed IVR. The IVR allows patients to press 1 or 2 depending on if it's an emergency or not. Now VMO only allows a general voicemail box with no options or forwarding to an outside number. We would REALLY love it if the old feature would come back, allowing our 'office closed' settings to be active.