When using the Nextech scheduler, we often "drag and drop" and "cut and paste" to reschedule appointments. This happens around 20 times a day in our office. Weave support has shared that the integration does not recognize this modification as a rescheduled appointment. This triggers multiple confusing appointment reminder/confirmation texts with both the old and new appointment to the patient. Their suggestion was to physically cancel the appointment and create a new appointment for the patient. This would be loads more work and is an unacceptable answer.