Caller ID
Caller ID on the phones. A lot of time when new patients call they have difficult spellings of names, caller id helps tremendously with that. It would be very helpful. When it is a current patient but we do not have their new phone # it helps to let us know also.
Courtney poc
shared this idea
-
Nicole
commented
Agreed. We had this on our extremely old phones and took it for granted I guess!
-
Donna Morris
commented
Would it be possible to add the caller ID to the phone screen as well as the computer screen
-
J. Eric Hibbs
commented
Caller ID on the phone needs to show the name of the caller, not just the number.
-
Gene Pak
commented
I see that CALLER ID works on the destop phone now but it needs to show on the windows app as well.
-
Justin Schroeder
commented
Allow for s Web lookup source for Caller ID for Hosted CRM / EMR / PIMS Platforms.
Similar functionality can be found in FreePBX, Trixbox, Anveo, PIAF, Vonage, FusionPBX/FreeSwitch, RingCentral, 3CX, Intermedia Unite, etc.
Would be a very helpful sales tool to say Weave can do the exact same as these competitors do. (Plus Mnay of Hosted PIMS record the lookup as a Client Call so it can be recorded in Client record - Additional layer of Integration.)
-
Emery
commented
We need the names of the callers who calls even though they are NOT our patients, so we can get the correct spelling of new patient callers and spammers!!! Like we use to when comcast was our service provider
-
Emery
commented
We need the names of the callers who calls even though they are NOT our patients, so we can get the correct spelling of new patient callers and spammers!!! Like we use to when comcast was our service provider
-
Anonymous
commented
Need fully functional caller ID !!!! It is necessary to know who is calling -not just active data base.