Contact back up options/customize close of day
Overall, Weave is a great system. Just have a couple of suggestions/requests:
1-Although most do, not every patient has a mobile phone/text capability. We would like Weave to email/call those patients who are unable to receive text messages. I realize there is an email option, but it is all or nothing. We don't want to send texts AND emails to patients--we want to send texts OR emails to patients--if they have neither text or email, then an automated phone call (Yes, we have some wonderful patients with only a land line).
2-We would like to customize the close of day time for Stripe to match our daily schedule. It is very difficult and time consuming to reconcile daily deposits in Quickbooks with "daily" deposits in our bank account.
Both of these features were available in the previous systems we were using--so it is possible, just not possible with Weave--yet.
Thank you.