Message tag notifications
Hello, it would be helpful for our staff if we received a notification when someone tagged us in a message. I assumed that's what the program did, since we can select which people are relevant to each tag, but it does not. Thanks.
Shelby
shared this idea
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Kelli Vickrey commented
This is an absolute must. As a provider, I don’t want to be notified of anything except conversations I need to be aware of. When they tag me it just sits there as an actionable item, but I don’t frequently go to weave app since I’m not the main point of contact.
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Kris Britt commented
We're really struggling with this one. In addition to receiving notifications for tagged messages the red notification numbers should reflect the number of new messages you have for only the selected tag categories you've chosen. Right now we think we have a notification but it's really a message for someone else in a different tag category. Very deceiving and counterintuitive.