Integration with Impromed - Phone Numbers
Within Impromed software, the integration is pulling the phone numbers from the Patient File versus the Client File. This ends up with sometimes pulling the wrong number to text and then the integration is no longer useful for this feature.
2
votes
Kim Harle
shared this idea
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Dana Thompson
commented
Weave also pulls phone numbers from the Client's emergency contact phone field and identifies clients incorrectly. Please give us an option in setup to limit which fields Weave searches for phone numbers. If ClientA has ClientD for an ER contact, then ClientD's phone number is identified in the Weave app as belonging to ClientA. However, if ClientC has ClientB as an ER contact, ClientB is alphabetically first and is correctly identified by Weave as ClientB.