Invoice & Payment summary Refund filter
Implement a new filter on the Weave Portal Invoice & Payment Summary to allow filtering by Date Invoice Refunded
Michael Solis commented
My name is Michael. I work at Best Friends Animal Hospital. I was hoping if there is any way to have better connections or a stronger program where it doesn't have an outage so often. I feel like this company has many issues with technical issues. Also if there is any way if when we process a refund from a transaction that a few days ago, if the refund can show on the day it was submitted in the portal so it doesn't mess up our book keeping. Thank You.
Lee Eliot commented
On the Invoice & payment summary-Have a column for Refund Date. So that you don't have to go back to the date you processed first transaction to find the refund.
San Benito Veterinary Clinic commented
When doing a refund, we have to go to the day the original payment was processed to do the refund. Then when we go to the date the actual refund was processed it does not show up on the reports for that day (Since it was on a past date). This makes it very difficult to keep track of our daily totals and running reports. Everything is always off and their is no indication that even a refund was even processed. Running reports and closing the day is very important. Processing a refund on a passed date does not make any sense. As the refund did not actually happen on that passed date.