Payment print receipts
As far as payments go I love that I can email patients their receipts, however, I have some old school patients that want their receipt via paper. Currently I have to log in to the weave admin payment website. Unfortunately there is about a 2 minute Lag before the transaction shows up and is available for me to print. This has to change. There needs to be a print receipt option from the payment screen along with the text or email. I am shocked that this hasn't been addressed before. Thank you.
Please add a feature directly on the Weave Desktop App so we can print the receipts directly form the Weave Desktop App.
We currently have to login to our Weave account through Google, click on payments, then print it through there. It's too much work and very time consuming for the front desk staff.
Brandon Tventen commented
Is it possible to generate a printed receipt faster? While the majority of patients like an emailed receipt, the particularly skeptical often request a printed copy. Having the patient stare at us while we stare at our computer refreshing every second makes the two minutes it takes to generate the hard copy receipt feel like forever...
Hi. We need a print receipt button on the payment tab in the Weave app. Right now the only option is email receipt. It is very inconvenient to have to go into admin portal-payments-to print a receipt. I tried to call to check on this, but waited on hold for over 45 minutes before I finally hung up.
It would eliminate a lot of extra steps if we could print a credit card receipt from payments and not have to go through the admin portal