Ability to add new patient from both message phone number or caller phone number.
Ability to add contact number to patient list when a new phone number contacts us (from message or call list).
We have heard your feedback and are taking it seriously with this idea! We'll let you know if there is more information/updates in the future, but if you have questions in the meantime feel free to reach out to me at email@example.com.
If you'd like to schedule some time with me to talk through this feature idea, please use this link for a 30 minute call. I would sincerely appreciate your time!
Drew Hemsley | Product Manager @ Weave
Maggie Galloway commented
We had this through our previous app provider and it was really nice to be able to quick add! Would make things a million times easier on our front desk if they could just add the new patient to the database this way! Highly agree :D
Kristin Lee commented
Create patient profile directly from message. I received a text from a new patient and called them back. I wanted to essentially take a short cut and just add their name to phone number that came across, but I was advised by live chat that it wasn't an option. I would need to go back and add a new patient profile.
Need non-clunky ability to add patient contact information of patients who texted us but are not yet in our contact database nor have been uploaded by .csv file yet. ZipWhip is much better in this area in my experience and opinion. I want to be able to right click on a new incoming text # from Messages and then save the contact information. What Weave seems to be asking me to do is write down that #, or memorize it, or take a screen shot, then open up the Patients tab and then enter the information in there. Correct? That seems clunky.
Burke Collins commented
In "recent calls" within Weave, I would like to be able to click once and add the recent contact as a patient, the same way I could do when I was using Ring Central. It is a very simple feature but a huge time saver. The way Weave does it now I have to screenshot a recent call, then hand key all the info into a different screen to create a contact.
Stephanie Hardy commented
It would be nice if you could create a contact from a current text message. The three dots to the right of the name if that could have a drop down to create new contact. That would totally make our job easier and we would already have their correct number from their message. ;)