1-Your writeback use 4 identifiers First Name, Last Name DOB and Mobile Phone # in Kiosk Mode.
Some of our elderly pt's do not have mobile phones but this a required field in the "Verify Identity" fields.
How do we work around this when using the Kiosk?
2-Second Suggestion same mode. When in Kiosk mode to type all of these identifying factors is a lot and does not make using the digital forms and the check in process easier. If we could use just PatientName or DOB and Chart ID# / Pt Id#. This would link the form to the pt and should make the process easier. This Is how MConsent worked. Or enter the Chart ID to override the pt entered info.
This would also prevent the writeback from making a new chart for the same pt, if the pt types their name differently than what we have in the Eaglesoft System (i.e. Typo or Preferred/Nick Names or names with Hyphens)