Family Profile Message Thread
We would like to be able to search family profile message threads. For the type of messaging that we do, it is more convenient for our office. Not being able to search up a patient because the number is linked to their Mother or Father does not work for us. We want to be able to look up our patient and have their name pull up in the messaging.
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Janette Weaver
shared this idea
Since we text a phone number, it's impossible to accurately label a conversation with a person's name if there are multiple household members associated with the phone number - we default to the head of household since most shared numbers belong to a parent.