RIng back
Hello,
I would like the option for the ring back function to ONLY ring back to the phone that originally placed a caller on hold. Seems silly for other users, not involved in the conversation to pick up a ring back. When it rings back all phones and a different person answers, It has the perception to our patients that our office is incompetent. Patients feel frustrated to have to reexplain the reason for their call.
Thank you,
Sage Hammer
Heights Eyecare
sage.hammer@heightseyecare.com
406-252-9927
Brad Kimball
shared this idea
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Ex0t1cPh0ne
commented
Lines that are on hold ring back to all phones, creating a lot of noise. We would prefer that they only ring back to the phone that placed them on hold.
When using the page to intercom to everyone we would prefer it not go to the 4 phones at reception. We would like the reception phones to page out but not have pages go to them.