What department are you in?
CSM

Which Feature does this pertain to?
Messaging

What area of the Feature?
Email Appt Reminders

What pain points/suggestions does the office have?
When children are scheduled on the same day, it is only confirming one (I'm assuming this is because there isn't a family template for email reminders?), so it's creating more work for the front desk. They are hoping it can function like the SMS family reminders do.