Online Scheduling...Eaglesoft.
Please have the online scheduling identify "open" operatories in Eaglesoft not every operatory in the system. Without this feature online scheduling is useless to our office because the scheduler shows every opeatory available even though it is not available in Eaglesoft.
Karen Spearman
shared this idea
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Jeffrey Brent commented
So true.
LOVE so many things about Weave, but online scheduling was a bust for us, despite what our salesperson promised.
Continue to pay monthly to use LocalMed, have for 8 years.
For Weave to be usable for us:
1) should show ONLY open appointments with a provider.
2) should be easy to set option to have all hygiene appts just show up as "hygiene" not a specific hygienist. We move pts between columns based on need and workload. Don't want pts to feel they get to or have to choose which hygienist. We know if they have a preference based on prior visits
3) need to ACTUALLY schedule the appointment. Not put in a queue for staff to approve on Monday morning.... yes it can be an "option" for offices that don't want to give up any autonomy to the pt. But can you imagine how useless it would be if you're booking an airplane ticket and they just tell you "thanks for the request, we'll tell you in a few days if you got the ticket, when our staff reviews your request"
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Jimmy Chang commented
My workaround for this was to disable the extra ops and unfortunately you still need to assign a provider to each open ops. I just hate having to mess with the provider time slots and for each appointment in order for weave to show the right availability.
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Daniel Staniszewski commented
We don't use Eaglesoft but we use EMA by Modernizing Medicine. We currently use Klara for online scheduling and I'm trying to consolidate our software a bit.