Hello,

Weave isn't fully integrated with Cloud9 online scheduling. But, there is a easy workaround to fix that.
Problem description: When using Weave online scheduling, it list ALL the available spots from Cloud9.

Important information: Every appointment in Cloud9 requires the appointment code that describes the appointment type. Weave is capable to extract these codes/information.

Solution: Weave needs to filter the available time spots codes for New Patients - NP and BC - and eliminate the other codes.
That's all. One simple filter fixes the integration.

This solution is applicable to every Cloud9 customer.

Please, contact me if you have more questions.

Thank you,