Template Drag & Drop Options
Currently the Drag & Drop options for the templates when texting from the desktop app are far more limited than the options when creating templates for Auto-messaging, particularly "Practitioner Name". Can we get these options for the former as well?
1
vote
Arin Blevins
shared this idea
Hi Arin,
The reason the options are different is a matter of how much information we reliably know about the patient. For most auto-messages, we know we'll have appointment data on which the message can rely. For manual message templates, we can't make that same assumption - not everyone will have an appointment or have an appointment we can easily identify as the one you have in mind, so we limit the dynamic fields there.
Best,
Matt Schultz
Weave Product Management