Text Call to Action Button
For messaging text reminders, we would love to see a call to action button like the emails has as well as auto archiving as opposed to manually archiving those responses. It is a BIG WASTE OF TIME to do this manually in an office our size. With a company your size, it doesn't seem that this feature is impossible to create. Much appreciated.
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Lisa Ann
shared this idea
Hi Lisa Ann,
We can't add buttons to text messages, but you can add a link to any manual message template or auto-message. Also, there's a setting to auto-archive messages when a patient is simply confirming their appointment. In the Weave desktop app, go to Settings > Messages > Mark Confirmations as Read (toggle this one on!).
Best,
Matt Schultz
Weave Product Management