Please Fix this Bug "Notifications Disrupted"
At least a few times a day, our desktop app gets a yellow exclamation point in the top left corner, and says "notifications disrupted". In order to make it go away, we have to restart the app. I've contacted support twice, to no avail. If we don't restart the app, we don't get any notifications.
Blaire Sauer
shared this idea
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Hi Blaire, this issue should be resolved in version 7.83.1 of the app. Please update to latest! Let us know if this is better for you or not.
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Blaire Sauer
commented
It has been happening to us in the office at least 4-5 times a day. The people with support called it a bug, and at one point said it would be fixed over night. I still have the log of that chat support conversation if you would like me to provide it.
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AdminKJ (Group Product Manager, Weave) commented
Hi Blaire, Thanks for reporting this and we apologize for the inconvenience. It's not a bug; think of it as a built-in fail-safe to help you resume receiving notifications. Are you seeing this message frequently even after restarting the app?
