Suggestions to Improve Fax Feature for Onboarding Team Users
What department are you in?
Onboarding
Which Feature does this pertain to?
Fax
What area of the Feature?
Inbox
What pain points/suggestions does the office have?
No way of knowing which of their multiple fax numbers an incoming fax is being sent to in the shared inbox. This really slows down their efficiency with connecting the fax with the right personnel in order to generate a timely response.
Also, it would be nice to have an email or text notification option tied to each fax number once a new inbound fax is received since many of the concerned parties are not Weave users or in front of the Weave desktop app.
2
votes
Stefani Saavedra
shared this idea