What department are you in?

Onboarding

Which Feature does this pertain to?
Desktop App

What area of the Feature?
Auto-Reminders

What pain points/suggestions does the office have?
Birthday Reminders:
Doesn't recognize pet's birthday. "Pet's Name" isn't even an option to drag and drop in the text template.
Recall Reminders: It doesn't specify which pet of the owner's is due to for what type of appointment. They'd love the ability to see that information within Weave and not have to go check in their PMS.
Thinks we should have Auto-Payment Reminders for Text-To-Pay.